OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
282 ratings and 103 comments received in the last 90 days.
06 June 2022
Smooth process. Very good handover and fully explained all features of new car
03 June 2022
Helpful, knowledgeable and friendly staff provided us with excellent advice and guidance throughout. Kept us well informed during the extended period between order and delivery and we're easy to contact throughout
31 May 2022
Good service from everyone involved
29 May 2022
Great dealership
27 May 2022
excellent hand over of the new car which was presented in excellent condition, staff had excellent knowledge of the operation of the vehicle. a pleasant experience.
20 May 2022
Katie was fantastic
19 May 2022
As always received excellent service from the dealership - Impressed with the sales executive's product knowledge and professionalism
19 May 2022
It was a really positive experience throughout the process. The Preston BMW centre is welcoming and relaxing, at no point did I feel under pressure to make a decision or feel pushed towards purchasing a car I wasn't 100% sure about.
15 May 2022
Was kept up to date and informed at least monthly on delivery times. Car when handed over could not be faulted and salesperson followed up the following day to confirm my satisfaction. This is my second car from Bowker Preston.
11 June 2022
My car is well cared for
08 June 2022
Did everything what was needed
08 June 2022
Completely painless and staff are always helpful and professional
07 June 2022
Kept me updated
02 June 2022
They did exactly what the system required (two-year brake fluid change) and the car was immaculately cleaned inside and out.
31 May 2022
Prompt and predictable service while I waited, car cleaned but also full car assessment preformed also. All staff involved friendly helpful and very professional
29 May 2022
Got my car back same day and the staff are very welcoming
29 May 2022
Happy with the work done on my car
28 May 2022
Very satisfied with the service and friendly staff. Emma always goes the extra mile for me.
27 May 2022
Amazed at detail of Mot and video
07 June 2022
Very satisfied Adam kept me informed at every stage and process, From the initial visit to the emails updating and picking up the car has been a smooth transaction and hassle free.