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ABOUT THE CENTRE

Find out more about what we do and our team.

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WHAT A DIFFERENCE A DAY MAKES.

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THE NEW BMW X5

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INTRODUCING… THE 8

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Head of Business

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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Trainee Sales Administrator

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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BMW Help: Recalls

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Where Next?

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Apprentice Service Advisor

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Darren Thomason

Finance Director
  • Years at the dealership 18
  • Years in the industry 19
  • Department Director
  • Hobbies Darren enjoys playing golf, watching football and also being on the board of governors for a local school!

Wayne Hyatt

Service Manager
  • Years at the dealership 1
  • Years in the industry 26
  • Department BMW Service
  • Hobbies Golf, spending time with family and eating out.

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

Aftersales Business Consultant
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 18 Months
  • Years in the industry 15
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Nick Jones

New Car Sales Executive
  • Years at the dealership 6 Months
  • Years in the industry 6
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 10
  • Department New Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The car was left at 9 am but was still not ready at 3 pm There seemed a reluctance to discuss the reason for having an update on the electronics

Service

My wife waited 50 minutes after being told the car was being washed only to get it back unwashed.Also, I was told I would have to pay 50% to rectify a problem with the front wheel which was caused by Bowker in the first place.

Service

Great staff and most helpful

Service

They helped me promptly when other dealerships were not interested

Service

works completed and ready for collection at agreed time

Service

Completely satisfied because the staff are always polite and helpful. And the prices are relatively competitive.

Service

Great service, did exactly what I asked for first time

Service

Need monthly service plan details - promised to send but not received yet.

Service

Excellent communication throughout the process, all went as expected.

Service

One of the ladies I dealt with was helpful today but the main person was abrupt and rude. The loan car was dirty inside and hadn’t been cleaned before it was given to me.

Service

Kept informed, car back in good time

Service

as above. The service was quick, bang on time and thorough. Always a pleasure to deal with.

Service

Excellent service

Service

Staff are always pleasant, courteous and efficient.

Service

The work was carried out in the specified time and was charged as quoted. Staff are very helpful and amicable.

Service

Only thing that let you down was Enterprise. I had to call them numerous times daily to finally get an automatic.Michelle at Bowkers managed this within the hour.

Service

Excellent service and communication.

Service

Please see above. Polite knowledgable staff who always want to give you their best.

Service

Professionalism and care!

Service

The valet was not as good as usual

Service

Extremely helpful and friendly service.Nothing was too much trouble.

Service

Good service, polite staff -

Service

Bowker always look after me and my car

Service

the 90 minutes appointment took 2 hours for an oil change.

Service

Spot on - did what they said they would fo

Service

Car service done on schedule, concise breakdown of charges, good and easy to view health check, and good quality valet at end of service.

Service

The car service was done on time, the staff were very friendly and helpful.

Service

Don’t call me Mrs! Get the title right.

Service

top friendly service.

Service

I was not reminded that my MOT was due

Service

All work done in timely manner and car cleaned.

Service

I booked a service while you wait, there was no free customer WiFi, I had work to do and had to share internet from my phone.

Service

everything was explained to me and the costs seemed reasonable.

Service

Friendly and helpful

Service

Car booked in, dropped off at dealer, then later receive a telephone call to arrange to book my car in for the work that it had been dropped off for some two hours earlier. Receive another telephone call only part of the work would be done

Service

Punctual and straightforward

Service

great personal service withthe right amount of contact

Service

Efficient service.

Service

Some confusion with the information I was given which still isn’t clear

Service

We are always made welcome and the staff are very friendly.

Service

Really good service, friendly staff and not too expensive

Service

Excellent service every time

Service

Needs were taken care of courtesy car arranged in advance

Service

All instructions were not carried out and result of wheel balance not satisfactory

Service

Very good service.

Service

They undertook the repairs I wanted in the timescale that they said they would do it in. Can’t really ask for any more than that. First class.

Service

Again, the contact went out of his was with the above scenario to spice a courtesy car and ensure I was able to complete the following days activities. They way in which this was handled was extremely positive

Service

Had given me the best deal also i had only went in for service on my front breaks and had done a health check on my car as i was travelling to london due to short notice was given a booking slot straight away over the phone

Service

Grateful for being booked in within 24 hours of calling, unfortunately poor management of expectations. What was indicated as a quick piece of work took 3 hours and at one point was told it would be finished in 10/20 minutes but took another hour

Service

Never had a problem with staff, service or vehicle

Service

problem with the car was resolved promptly

Service

Staff were respectful and informative.

Service

Overall very pleased with the responsiveness. Was disappointed that it was not possible to price match the tyre with the identical one fitted just 2 months earlier. Car was not as clean as previous valet sessions.

Service

Jobs were completed correctly however communication was poor

Service

Because service first rate

Service

Great service from Megan Sellers and Nick Jones. Would highly recommend them both and can't thank them enough for great service and support.

Service

Car wash needs sorting out. Windows were dirtier than when car went in for servicing

Service

Bowker staff very helpful and accommodating whilst we first waited for the issue to be identified and then parts ordered. Service waiting area very comfortable and staff more than happy for us to have our dog with us.

Service

Same as no1

Service

Everything undertaken hassle free

Service

Completely satisfied.

Service

Everything completed quickly and efficiently.

Service

Absolutely nothing to complain about

Service

Went into fix rattle on car and still rattling, had to chase for updates and took longer than originally planned

Service

Ongoing software problems from new.

Service

Whenever I've come away from Bowker I've never left thinking " well, that could have been done better"

Service

I had a pick arranged whilst I was at work, this was extremely helpful! Great service. And a useful video provided.

Service

Lovely people who seemed eager to be as helpful as possible. Repair expertly completed.

Service

Very welcoming at tentative staff who look after you. A detailed run through of what was found during the service. An excellent comfortable seating area while you wait.

Service

From booking in to return quality of courtesy car promptness and communication very satisfied

Service

As I have stated the staff were informative nice and friendly.

Service

Always helpful and very professional. Much more so than many other BMW dealers

Service

The service was good although I had to chase them to find out if my car would be ready or not, but when I arrived at branch everything was explained to why the fault occurred and how it’s been treated. Very good service

Service

Always a great service from all departments at Bowker, Preston.

Service

Good service,pleasant staff,problems solved no matter how small.

Service

STAFF WERE VERY ATTENTIVE AND IT WAS GOOD TO HAVE AN IPAD TO PASS THE TIME

Service

Car done on time as promised and cleaned

Service

Having had a relative minor mishap, and after a few days in your charge, my car was returned in good as new order.

Service

From the first visit and throughout the process all staff were excellent. Questions answered. Great attention to detail. At no point did we feel pressurised to buy. In fact we enjoyed the whole experience !

Service

On this occasion the reception were very busy, but the service adviser was excellent and the engineering part and car presentation were also excellent

Service

When car went in for service mileage to next service had just gone to 17000. BMW only reloaded software but on return the mileage to next service was down to 16000. Could you get back to me on this please.

Service

The reception staff were wonderful

Service

Bowker service department has always delivered

Service

Fabulous

Service

Friendly efficient service

Service

Bowker, Preston are absolutely brilliant! They have looked after my car since I bought it in September 1999! All the staff are efficient and courteous with Jim Boardman and Eoghan Gilbert and Harold (Technician) deserving special praise.

Service

Should the wheel alignment not have been checked before I bought this car, It was supposedly serviced and computer updated before purchase

Service

The work was carried out in timescale given

Service

Booked in for a major service and now says I need another service in 3000 miles for brake pads when they are all green on the major service. I do motorway mileage and use my brakes less that an urban commuter something doesn't add up.

Service

No hassle,

Service

Work done as requested, reasonable waiting area, polite staff.

Service

Welcoming and friendly reception staff and got me seen to straight away and this particularly stood out for me because I needed to take a 4 hour drive the same morning.

Service

All went as planned with minimum disruption for myself

Service

Warranty repair carried out to my complete satisfaction. Efficient reception. Comfortable environment whilst waiting.

Service

Service advisor was very helpful throughout. I appreciated the loan car when the warranty work took longer than expected.

Service

Two small gripes: 1) The service reminder was not updated on the dashboard 2) the Bowker VHC Report indicated all my wheels and tyres were fine with green ticks. The MOT inspection revealed I had to have one tyre changed. Inaccurate report completion

Service

I was kept informed of progress while I waited for the service to be completed. The waiting area was very comfortable and clean. The car was returned gleaming.

Service

Good information, reasonably priced and professional.

Service

I can’t fault anything.

Service

Originally told the service would be free of charge, then told that it wouldn't and the best would be to do it at a discounted rate. Picked the car up and left without any charge at all only to be called later and asked to make payment! Tyres flat!

Service

completed job on time and made me feel valued

Service

Always been a great service and polite and friendly

Service

Unfriendly service reception staff. You would think they were doing you a favour!

Service

I wanted to update my sat nav software and your staff member tried hard to confirm this while we waited but confirmed a USB was the only way. I thought the car was performing well before the service, but afterwards it was even better

Service

everything went smoothly

Service

Service engineer very helpful

Service

good attention , and clearly explained

Service

No problems

Service

Always good service

Service

Time taken to resolve above issues was annoying but service staff provided excellent support

Service

Great service from Ewan, pleasant and helpful reception staff

Service

aLWAYS VERY HELPFUL

Service

Service was done efficiently and with excellent communication.

Service

Friendly staff, bodywork repair beautifully done and car washed and vacuumed before I collected it.

Service

The staff are brilliant and nothing is to much trouble. Very efficient and friendly and the Service Manager makes sure any issues are sorted and discusses everything in detail to make sure you know what is going on and that they dont miss anything

Service

The arrangements were convenient, a courtesy car was needed and provided 0 it was hassle -free and the car was returned cleaned - I loved that :)

Service

Quick, friendly service

Service

Fully briefed on service prior to and after completion. Forecast of future requirements provide.

Service

The service was carried out efficiently and they were able to complete the service in time for me to collect the vehicle before the evening rush hour madhouse.

Service

The part was not in stock so had to return the following day. The fitment took an excessive amount of time, given that it had been arranged the day before.

Service

Staff are always professional and polite

Service

nice environment of waiting room. excellent service

Service

Fast and efficient service

Service

Willing to take time out and listen

Service

Friendly and cooperative staff.

Service

Meet my expectation

Service

The sales man and every other member of staff could not do enough to both help us and guide us

Sales

No issues whatsoever.

Sales

A seamless transaction

Sales

BMW Bowker Preston were excellent they went out of their way to help and make the process seamless and hassle free and I was given lots of choices.

Sales

a very friendly and efficient service

Sales

No problems at all.

Sales

The boxes above say why

Sales

Nick Jones at Bowker Preston was great throughout the whole process. I hope he's still there when I it's time for this car to go back and for me to get a new one!

Sales

Alison Prowse Sales Executive at Bowler was awesome!

Sales

We were made to feel special, attention to detail was perfect and the extras we ordered were in the car on collection. WELL DONE Bowker BMW .

Sales

Great service from Tom Aitkenhead

Sales

kept me fully informed at all times. My car was delivered on time and collected to suit me.

Sales

Kept informed, delivered ahead of schedule, purchase was easy and effortless

Sales

The car at my request was delivered to home by the sales executive who spent at least 45 minutes explaining the features

Sales

Sue and Megan are so good at their jobs and made special effort to ensure that I was happy with everything and phoned me with updates on a regular basis

Sales

How I was looked after and how the car was presented to me on picking up.

Sales

The ordering process was very good.. The sales executive Alison went through in detail all the available options.It was a very detailed explanation of the various car options. She also showed me the full colours available.

Sales

Great team, really pulled it out the bag. Felt valued and looked after as a customer.

Sales

Excellent customer service from the people at Bowker Preston

Sales

The whole process was expertly dealt with from start to finish

Sales

Fantastic customer service from start to finish. Everything was made easy. They were able to settle my finance deal with another company to make purchase of my first BMW incredibly straightforward. Clear explanation of offers available.

Sales

Alison was very professional and friendly. She guided us through every aspect of the process and gave us regular updates.

Sales

Everything went smoothly

Sales

All staff professional and friendly

Sales

No hassle at all

Sales

Knowledgable, friendly staff ensured a satisfying experience.

Sales

Excellent service from a friendly team of people at the dealership.