Loading...

ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

X Event

Read

WHAT A DIFFERENCE A DAY MAKES.

Read

Retail Sales Manager - Temporary Maternity Cover

Read

Receptionist/Showroom Host

Read

BMW Help: Recalls

Read

Preston Community Radio Station Unveils New Breakfast Show Sponsor

Read

World Final for Preston Amateur Golfer

Read

ACCIDENT? IT’S YOUR CALL.

Read

Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

Read

BMW i8 Roadster

Read

Impress with the new BMW Shadow Edition

Read

BMW Approved Used Cars

Read

FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

Read

BMW Connected – now a one stop shop for personal digital mobility

Read

The new BMW 740e and 740Le xDrive.

Read

National Lifetime Achievement Award for Bowker BMW Service Engineer

Read

THE NEW BMW M3 30 JAHRE LIMITED EDITION

Read

New BMW Individual Exterior Paint Programme for the i8

Read

Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

Read

Taking Hired or Leased Vehicles Abroad

Read

The BMW Individual 7 Series THE NEXT 100 YEARS

Read

Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

Read

BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

Read

THE NEXT 100 YEARS

Read

The new BMW M760Li xDrive V12

Read

The new limited edition BMW i8 Protonic Red Edition

Read

Keeping your BMW Environmentally Friendly - The AdBlue® solution.

Read

Where Next?

Read

The BMW i3 94Ah wins 2017 World Urban Car Award.

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

Apprentice Service Advisor

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Darren Thomason

Finance Director
  • Years at the dealership 18
  • Years in the industry 19
  • Department Director
  • Hobbies Darren enjoys playing golf, watching football and also being on the board of governors for a local school!

Wayne Hyatt

Service Manager
  • Years at the dealership 1
  • Years in the industry 26
  • Department BMW Service
  • Hobbies Golf, spending time with family and eating out.

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

Aftersales Business Consultant
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 18 Months
  • Years in the industry 15
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Nick Jones

New Car Sales Executive
  • Years at the dealership 6 Months
  • Years in the industry 6
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 10
  • Department New Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very slick service - expectations were set during the appointment stage and these were exceeded on the day.

Service

Service was fine but one issue which I thought should have been corrected on the day required another visit.BMW arranged for the car to be collected and delivered back to my home so that save me at least 2 hours travelling.

Service

I travelled out of my way to this dealership and I am glad I did. From start to finish everything was a good customer experience, in fact the service I received exceeded my expectations.

Service

I am still awaiting a call back from my visit to the centre on 09.07.18 regarding some future work that I requested to be carried out. I am still awaiting a quote. I am also still experiencing some of the issues I had booked it in for.

Service

Easy and simple to get car car booked in, courtesy car offers. At no point was an apology made to my wife about what had happened with the car.

Service

Really pleased you offer a collection and drop off service for car servicing.

Service

Good facilities and customer service.

Service

3 things annoyed me. (1) I needed to ring at the end of the day to find out whether my brake problem had been sorted, (2) being told that my vehicle was just going through its wash when it wasn't washed and (3) minimal staffing to hand car back.

Service

Car collected and dropped off on time

Service

Excellent service polite staff no high pressure sales just good old fashioned way to treat customers

Service

Excellent service and attentive staff

Service

The service experience was very good. Unfortunately, when replacing a part they forgot to connect it back fully - causing a fault warning to come on and the need to call out an emergency service.

Service

All clearly explained and full reports

Service

Bowker Service is excellant

Service

Experienced / knowledgeable staff able to answer any questions you might have.

Service

Did everything asked of them.

Service

The customer service provided by Andrew Hume and Andy Banks was above and beyond what was expected.

Service

5 star service received from the whole team

Service

From the day I booked the car into Bowkers Preston, to the time I received the keys back was a smooth, trouble free, pleasant experience. I was made to feel like a valued customer every step of the way.

Service

Could have followed up as promised on parts requested. Would have been a five otherwise.

Service

extremely professional service- staff very knowledgable and friendly

Service

The customer service is always second-to-none. No matter what the issue, Bowker will always try and help (and always succeed). They really value customer retention and you can see that.

Service

Overall the job was to an high standard

Service

Virtually kept to your time slot allocated to my vehicle and standard and clarity of work done was good indeed.

Service

On booking the car in I was told it would be cleaned as a complementary service. The car was not touched.

Service

Very easy to deal with & car collected and delivered on time with no problems at all.

Service

High quality service, completed to expectations and courtesy car was useful.

Service

From start to finish a first class service, in collecting our car from home, keeping us fully updated in progress and delivery back to us fully serviced and cleaned from top to bottom!

Service

Disappointingly after having the car for three days when I picked it up and started the ignition the service overdue indication came on screen from the previous year. the care manager had to get the car reset .

Service

I cannot speak high enough of The Bowker people and their high attention to customer care!

Service

topservice

Service

Everything is checked put and results explained

Service

I was attended to quickly and efficiently

Service

Not overly impressed with the valeting. Windscreen was smeared internally and need cleaning at home.Boot had not been cleaned.

Service

A fantastic experience dealing with Bowker BMW, a special mention to Michelle who ensured everything went smoothly.

Service

Again I allowed 90 minutes as promised, leaving the car at 12 noon, returning at 13.30 but the car was not ready until 24.15. In every other way the service experience met my expectations.

Service

Did everything they said they would

Service

Friendly, professional service.

Service

Car was fixed. Paid my warranty excess only. Massively happy about that. Loan car did the job.

Service

Professional , knowledgeable and exceptionally helpful service agent. (Ms Pearson Lee)

Service

Professionally completed as scheduled. Ewan is a credit to you.

Service

Problem was fixed quickly with no waiting time and transport arranged to get me to/from work

Service

All the staff are so pleasant and helpful both in person and on the phone

Service

I had no problems what so ever. You book your vehicle in and it comes back, so easy.

Service

Problem resolved , kept informed throughout investigation and repair.

Service

Great communication, faults fixed.

Service

Very prompt attention and quick and thorough service

Service

everything

Service

Very happy with the service provided

Service

Sorted the problem. Car picked up and dropped off. Simple.

Service

There was confusion over my service pack otherwise would have give 10*

Service

Service advisor did not have my correct email address on record after I provided it over the phone. This resulted in my appointment date and time not being confirmed by email as informed. I rang up the next day to confirm. Staff are friendly though.

Service

Michelle, dealt with me from the beginning to the end of the experience maintaining continuity which was highly appreciated. She kept me fully informed at all stages and was friendly and professional. Well done.

Service

Brilliant service.

Service

Staff could not do enough, very professional in there job.

Service

No problems so far

Sales

Excellent dealership, friendly and helpful

Sales

Wonderful service from Bowker Preston

Sales

Again Tom Aitkenhead from Bowker preston did an amazing job keeping us in the link and making sure we was looked after. The only thing I could fault, is last time we bought a BMW from Lloyds we got a bottle of wine and chocolate :)

Sales

This has been the best experience we have had when purchasing a vehicle.

Sales

Alison Prowse was a very pleasant and competent advisor and managed the whole process well

Sales

Highly satisfied with the overall package.

Sales

Good communication and flexibility.

Sales

As mentioned above the car was purchased through Motability for my son and I and was very daunted about the whole process and if honest a little apprehensive with it being Motability , we were treated amazingly and the showroom and staff are a credit

Sales

Ben Cornwall was very approachable and his knowledgeable regarding the BMW products was second to none. I regularly purchase a new car (every eighteen months to two years) and can honestly say Ben was the best salesperson I have ever dealt with.

Sales

The dealer new all about the car in detail including the model I was looking at. The reception team, sales team handling of my enquiry, test drive, loan of a car to test, followed by constant contact with updates was very professional.

Sales

From start to finish great service 5 star well deserved!

Sales

Everything ran as smoothly as we could have hoped, and the sales service was extremely helpful.

Sales

The salesman was very good.