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ABOUT THE CENTRE

Find out more about what we do and our team.

Meet the team

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Paul Bowker

Chief Executive
  • Department Director

Chris Eccles

Sales Director

Dave Hiney

Service Manager
  • Department Service

Megan Sellers

New Car Sales Manager
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Department New Car Sales

Liv Collins

New Car Sales Executive
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Department New Car Sales

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Andy Banks

Used Car Sales Manager
  • Department Used Car Sales

Heath Downes

Retail Sales Manager
  • Department Used Car Sales

Andy Hume

Used Car Sales Executive
  • Department Used Car Sales

Chris Turver

Used Car Sales Executive

Jonny Shaw

Used Car Sales Executive
  • Department Used Car Sales

Lee Ellis

Used Car Sales Executive
  • Department Used Car Sales

Matt Tinsley

Used Car Sales Executive
  • Department Used Car Sales

Tom Murphy

Used Car Sales Executive
  • Department Used Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Health check mailed within one hour, clear and concise information

Service

Very happy, great service

Service

Kept me updated And did a super job plus cleaned car very well

Service

Great job as usual and I really appreciated them servicing my car when I went on the wrong date. They managed to fit me in and gave it a valet aswell. They can't do enough for you. So pleased with the service

Service

With the covid 19 restrictions, I felt that the Bowker dealership had taken every precaution to ensure its customers were safe. The staff were very helpful and courteous.

Service

Good information

Service

I was able to book a service slot at a time convenient to me and the work was carried out as per the agreed timeframe. The standard of work was first class.

Service

satisfied

Service

First class and very pleasant service by all the staff.

Service

Couldn't have asked for more. Special mention for the mot video - what a fabulous idea ??

Service

A reliable and very efficient response to the service needs of my BMW.

Service

Friendly helpful staff

Service

Emma was brilliant managing my MOT and was extremely helpful getting my issues sorted. A pleasure to deal with and an asset to your business. Very good

Service

Efficient friendly and so helpful

Service

From booking the appointment to visiting for the service it was explained fully what I needed to do in view of the pandemic and what the garage would do on their part to keep everybody safe. Fully appraised at all times by Emily on reception.

Service

Everything was as it should be.

Service

Looking for a BMW? Bowker Docks Preston is the only place to go ?? top work carried out on my vehicle at the time agreed and completed professionally within time given. Staff are always friendly, good communication, whilst perusing the showroom.

Service

Just great service

Service

My car had to go back with an SOS issue, received courtesy car, so no major issues

Service

All the staff were very friendly and helpful at all times.

Service

Timely and efficient

Service

Vehicle returned in very clean condition

Service

Friendly helpful staff

Service

1. Booking in was easy 2. Service advisor (Ms Tuesday Walsh) provided a really good service 3. Repairs were completed early 4. Courtesy car was found at short notice

Service

Wife's car ,she was happy

Service

Well dealt with no problems

Service

no issues with bowker

Service

all good

Service

Kept me updated whist I waited for my car, very friendly.

Service

The usual professional service from the staff with the car ready on time and valeted.

Service

Having the confidence that the engineers and technicians working on my car are BMW trained which is to very high professional standards and qualifications

Service

Very good

Service

They are a really friendly team and all work well together

Service

Problems identified and fixed

Service

Easy to contact and book the appointment. Professional staff from arrival to service desk

Service

Replaced a part that was not in stock but got the part same day and fitted

Service

I have had numerous cars over the years from this dealer

Service

The work was carried out in the time frame stated.

Service

Bowkers have looked after , fixed , serviced my M3 for nearly 40,000 miles and always expertly done and trusted to do good , honest work with skill and expertise.

Service

Got great advice and super service

Service

Plain sailing... car comes back Clean n shiny, all work is done and well advised By the technician of any future requirements

Service

Competitively priced service package. Efficient service in the day. Well organised and good communication.

Service

Work was carried out as we asked while we waited

Service

Arranged over the telephone, When arrived to drop car off receptionist very pleasant and helpful. I asked if we could collect the car at a specific time to keep an appointment and she arranged this and telephoned to confirm

Service

Everything was done satisfactorily and in the time specified. A small software glitch was identified and noted to be fixed at my MOT visit next month. This has not been an inconvenience

Service

very friendly staff efficient service job done on time and cleaned the car for me before pick up

Service

Excellent quality job

Service

Good friendly service, which I always get from Bowkers!

Service

Would have been 5 stars but no courtesy car had been arranged as promised when I booked the service.

Service

Time, no hassle

Service

The service was what I've come to expect from Bowker, always professional and attentive, listening to what I want rather than trying a "hard sell" - which to me, at least, would be a real turn off

Service

Impressed with how professional Bowker always are but also how the Preston staff are down to earth. Unlike some other BMW dealerships. Hence why I always travel to Bowker and not my local one.

Service

I ask for something to be done, and you do it without a problem.

Service

My tyre issue dealt with efficiently and clear explanations given by staff

Service

They always try to give a good service

Service

Staff were polite, friendly and accommodating. Standard of work and value for money were both very good.

Service

The service provided was exceptional considering the current restrictions

Service

Choose to wait for my vehicle to be serviced, but not forgotten by the staff who continually asked if they could be of any assistance.

Service

A very knowledgeable department!

Service

No problems

Service

The team are friendly, knowledgeable and communicative. The messages are not always the ones the driver wants to hear but they are done in a considerate and professional way.

Service

Top quality service e.g. collection and return of vehicle by a member of staff.

Service

Because I was.

Service

All round good service

Service

Very friendly, good communication, knowledgeable staff

Service

Lovely person-centred people work in Preston BMW.

Service

Very efficient and under the current COVID climate extremely professional

Service

Professional and friendly service with clear communications throughout the whole process. It made the whole process flow very smoothly and efficiently

Service

My car was collected and returned for brake service and MOT test, without any problems with the process.

Service

Your sales executive - Alison - was very professional in her manner and could not do enough for me.Any questions were answered in a very friendly manner and I have great confidence in her if I were to have any issues.

Sales

Very happy with the new the car and despite Covid 19 restrictions, the collection of my new car was still a great experience!

Sales

Always happy kept in loop at all times

Sales

Happy with the overall experience at the centre.

Sales

Treated as individuals, a great and personal experience, keen to please approach; highly professional whilst at the same time friendly and approachable, in an immaculate environment. Nothing too much trouble.

Sales

Everything sorted in good time

Sales

excellent communication and customer service throughout.

Sales

The staff were friendly and approachable and Megan the car sales manager went out of her way to make sure the experience was a great one for me.

Sales

Excellent Service

Sales

As above

Sales

Able to answer all my questions

Sales

No issues

Sales

All was made clear and easy on collection

Sales

Even in these more challenging times it still felt like a personal experience; which is what you want from your BMW Centre and purchase experience.

Sales

Sue Heaton kept me up to date on all aspects from delivery to finance. Excellent

Sales

Bowkers always offer an excellent service, attentive but not pushy - which I hate!

Sales

Great customer service given by Tom Aitkenhead at both purchase and collection.

Sales

Very efficient Sue the sales executive was brilliant, full of helpful advice and so knowledgable

Sales

Tom Aitkenhead in sales knowledgeable and took time to assess our needs and match to the array of extras available. Delivery very delayed 3.5 months due to Covid. Handover smooth, main functions explained clearly.

Sales

Great car