Everything asked for was completed, and the pick-up and return facility was extremely useful on this occasion

the staff are caring and considerate

Again as previous wait time for priority fastrack service was 100% above stated timescale and only resolved when queried.

Dealt with quickly, courtesy car ready, advised when my car was ready to collect, hand over was done quickly

Emma (I think), at Bowker Preston, was really helpful, excellent customer service

All work was carried out to a high standard. I was kept informed and the price was very competitive

Very polite and professional service from Carl who collected and re-delivered our car

They picked my car up in the morning and brought it back when done, which I thought was great

Everything went well!

No particular problems

Always perfect. By far the best car servicing experience at any garage I have visited.

The service adviser Lee was really polite and helpful

Explained when the car was on the ramp of the working parts, bodywork , wheels etc via a video link to my phone to show any issues

No hassle or extras

Very helpful staff

Comfortable facilities and job done well and quickly

Short wait in pleasant surroundings. Attentive customer reps.

Excellent customer service

Procedure was straightforward and I was kept updated about completion without prompting.

The whole process of dealing with Bowker BMW Preston from greeting at reception to finally driving away in my vehicle was pleasurable.

Joel, Megan and Katie gave me the usual superlative level of service I have come to expect.

Very helpful staff.

Amazing service/car - Alison at Bowker BMW was great throughout

Bowker Preston are fantastic, car looked amazing when we collect it.

Alison was great all the way through

This is the 5th car I have bought from Bowkers. They have always been fair and helpful.