Loading...

ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Bowker BMW Service Engineer is England's First Seven-Time Master Technician

Read

Receptionist / Showroom Host

Read

BMW Points

Read

More Podium Success for Bowker BMW Sponsored Ciceley Motorsport

Read

Service Valeter

Read

Become a Convert

Read

Weekend Receptionist

Read

BMW Charging

Read

Living With A BMW i3

Read

Introducing the BMW 4 Series Convertible

Read

Earth Day 2021

Read

COVID-19 Important Update

Read

The BMW i4

Read

International Women’s Day

Read

The BMW iX

Read

BMW Claim Success at What Car? Awards

Read

The BMW iX

Read

The new BMW 128ti

Read

The new BMW M3 Competition Saloon and BMW M4 Competition Coupé

Read

BMW Group aims for 7 million electrified drives on the road by 2030

Read

The BMW iX3

Read

BMW announces Digital Key for iPhone

Read

BMW Owner's Guide: Maintaining Your BMW.

Read

The X6. Take Centre Stage.

Read
BMW 1 Series

Introducing the New BMW 1 Series

Read

BMW X Range

Read

Preston Community Radio Station Unveils New Breakfast Show Sponsor

Read

World Final for Preston Amateur Golfer

Read

ACCIDENT? IT’S YOUR CALL.

Read

Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

How to get connected with BMW Connected Drive.

Read

How can a BMW Genius help me?

Read

Introducing the new BMW 128ti.

Read

YOUR PERFECT BMW COULDN’T BE CLOSER.

Read

BMW SUCCESS AT THE WHAT CAR? AWARDS.

Read

Service Advisor

Read

Workshop Controller

Read

Detailer/Valeter

Read

WE ARE OPEN.

Read

Pre-order the new BMW iX

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Paul Bowker

Chief Executive
  • Department Director

Chris Eccles

Sales Director

Dave Hiney

Service Manager
  • Department Service

Megan Sellers

New Car Sales Manager
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Department New Car Sales

Andy Banks

Used Car Sales Manager
  • Department Used Car Sales

Heath Downes

Retail Sales Manager
  • Department Used Car Sales

Andy Hume

Used Car Sales Executive
  • Department Used Car Sales

Chris Turver

Used Car Sales Executive

Jonny Shaw

Used Car Sales Executive
  • Department Used Car Sales

Lee Ellis

Used Car Sales Executive
  • Department Used Car Sales

Matt Tinsley

Used Car Sales Executive
  • Department Used Car Sales

Tom Murphy

Used Car Sales Executive
  • Department Used Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I like that the work carried out on my vehicle is always done on time. The car is always ready and cleaned.

Service

Service completed in time quoted and vehicle cleaned prior to handback.

Service

Times scales were adhered to and the service lady was very nice

Service

Pleasant staff who were very hospitable and service was completed promptly as agreed when booking the service.

Service

Always at the end of the phone and courteous

Service

Could not fault anything

Service

Did what was required

Service

Everything went smoothly

Service

Nothing was too much trouble. Freya was very good

Service

Very careful car check and detailed reports.

Service

Bmw bowker were helpful to sort out the problem i had with my bmw gave me back the car with a complementary wash and hoover

Service

Always professional & courteous

Service

I have yet to feel let down or unsatisfactorily dealt with. Always polite and helpful.

Service

Very satisfied with the whole visit to the service center. After handing over the car I sat working in the customer area. Drinks on hand when needed and a comfortable chair to sit in.

Service

No complaints at all at any part of the service

Service

Efficient reception and car ready on time.

Service

Work completed on time fully satisfactory

Service

All works carried out as requested

Service

Great customer service

Service

The work done on my BMW was everything that I expected it to be, and was of a very high standard.

Service

MOT completed on time and complementary car vac and wash. Thank you

Service

Nothing is to trouble.

Service

Very prompt. Informative video.

Service

Everyone helpful and professional

Service

Service reception gentleman explained what was being done at agreed price. Was told when car would be ready, and it was. It was also cleaned to a high standard.

Service

Fix the issue in a timely manner and kept me updated

Service

The professional approach from reception, to service front desk, the service standard with video, to receiving my car cleaned immaculately was a bit special

Service

polite and efficient from start to finish

Service

All good

Service

Cheerful and helpful staff throughout all areas of the business and always treated as a valued customer. Video of my car's health check with commentary was a nice touch.

Service

Very efficient service

Service

The team are polite and super helpful. I have had nothing but the best service from the onset.

Service

The car was completed on time and at a reasonable price

Service

BMW always give a professional and polite service. Notice was taken of things I pointed out and the car was handed back in a cleaned condition.

Service

Excellent comunication and service

Service

Friendly staff, very efficient in terms of booking in, reminding me in the run up to the service and quick on the day itself, which given it was a Saturday is credit to all concerned.

Service

Always pleasant staff and when the car wasn't ready they were more than happy to let me keep the courtesy car for the weekend.

Service

Work carried out to spec

Service

I was very satisfied with the service at Bowkers Preston they were brilliant

Service

I watched & saw how customers were treated.

Service

Because I was completely satisfied. Had I not been completely satisfied I would have given a different answer.

Service

Although the car has to come back for further work, the process so far has been flawless.

Service

Every question answered promptly.

Service

First class service

Service

Good

Service

Staff member who attended to me was delightful

Service

Driver picked up the car and kept in communication via the showroom and returned in good time.

Service

They solved the issue

Service

All necessary work was completed efficiently

Service

Excellent service from the reception desk through to sales and service. Consistent high quality I've come to expect from Bowker Preston.

Service

Job done on time no issues, car cleaned, spot on service.

Service

Freya was really really helpful and keep me up to date at all stages of my servicing

Service

Quick and efficient. All completed as promised.

Service

Car returned later than originally thought but was cleaned and all works completed

Service

Great friendly service

Service

EVERTHING A1

Service

Because I am very satisfied

Service

Always satisfied but just one slip this time - I was only notified of the need for a new rear wiper blade when I collected the car so have to return to have it fitted.

Service

I don't think anything could have been done better. I did choose not to have additional work completed (wheel bearing & discs and pads) due to cost but this is no detriment to the staff and the oil leak was fixed as I requested. Very happy

Service

Everything was done in a timely manner and friendly staff

Service

this is why I stick to Bowkers for my cars : )

Service

As above. The Service Manager Eoghan Gilbert and the master technician Harold are both outstanding with the rest of the Bowker team maintaining a very high standard of service.

Service

Always helpful staff

Service

Again staff were happy n smiling and helpful

Service

Fixed the issue with my car with no quibble.

Service

Fast and efficient

Service

All good

Service

Helpful

Service

Easily arranged for the service to be carried out at a time convenient to me and the facility for my car to be collected and returned. Also early electronic notification that all was well with the safety check.

Service

Brilliant

Service

Staff were great and helpful and also very efficient.

Service

Complete trust in the expertise of the people dealing with my car.

Service

Couldn't be any better

Service

Good service all rounds

Service

Easy to book in, waiting time was as expected and all service requirements met.

Service

From booking in service to leaving the car for the work to be done all went very smoothly

Service

As always a brilliant service from the guy's at Bowker Preston. Booked my car in for a BFC on a fast lane waiting appointment with Dan. I was sent through a detailed vehicle check and my car was washed and vacuumed within the 90 minute slot.

Service

I was handled by Emma who was the best customer service agent I have ever dealt with at BMW. That's not to say they are all not good but Emma went that bit beyond to ensure everything I needed was perfect. She's a real credit to Bowkers.

Service

Achieved what I needed from the service.

Service

Great service from walking in, receptionists have a good knowledge of all processes and don't have to keep referring to someone else. My appointment was on time, dealt with thoroughly and professionally but in a friendly manner. Video of service sent

Service

Good overall service

Service

Delivered above my expectations- on time and on price

Service

pROBLEM SORTED, CAR CLEANED!

Service

Obliging and efficient

Service

No issues at all !

Service

Car was serviced and came back washed

Service

Excellent service

Service

Very satisfied with the service provided.

Service

Bowker Preston provide great customer service and treat my car exactly how I would.

Service

Problem diagnosed and sorted out quickly

Service

Great service from a professional and experienced team.

Service

Excellent service and welcoming staff

Service

Management of the process during covid was very clear and helpful

Service

The best part was dealing with Ben, from Bowker Preston. At every moment he wa s updating me and keeping me well informed. My car is a lease car with Arval, and for a simple problem ended up taking 3 weeks! But Ben everyday let me know what was going

Service

Fantastic service as always and can't fault Bower.

Service

No issues

Service

Usual friendly staff and kept informed of progress

Service

They did all the jobs efficiently and the stall were very polite and helpful

Service

Work carried out to expectation and good customer service.

Service

We were well looked after by Sur Heaton. She handled our new car even though the pandemic had affected lead times and delivery times.

Sales

Adam Howard was the sales executive who dealt with us. His knowledge and organisation was first class and he could not have been more helpful at every step of the process. We also received help from other members of the team.

Sales

Very good.. had no problems what so ever very happy customer ...

Sales

If I wasn't happy I would not have gone through with the purchase. Everything was simple and was helped by the Salesman who dealt with us every step of the way.

Sales

Simon Dickason and the rest of the staff are always very helpful

Sales

No issues seamless and easy process

Sales

Katie @ Bowker Preston did everything she could to make my purchase as smooth as possible even when there was a delay in the car delivery. She was polite and apologetic and escalated to her manager to try and sort out compensation due to the delay

Sales

Sales assistant was good, matched my requirements, no hard sell or fuss (which I dislike), ie knew how to deal with me

Sales

Very professional

Sales

James Keogh from Preston was great from purchase to delivery of my new vehicle

Sales

Enjoyed the Bowker experience

Sales

Simon delivered my car to me in person

Sales

Excellent and knowledgeable staff who are also friendly

Sales

The sales executive took time to explain the available vehicle and financial options and provided thorough advice.

Sales

Met all timescales and exchange of documents

Sales

We have always recieved updates to keep us informed of delivery date etc.

Sales

Adam kept us informed throughout the process

Sales

We we're really pleased with the service we received at bowker Preston. The staff are excellent.

Sales

Process was flawless

Sales

Excellent service

Sales

Lovely surroundings and friendly, professional, helpful staff.

Sales

Great new car, the colour I wanted and the drive is great

Sales

Kept informed during whole process and very helpful