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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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Local Business Development Manager

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Trainee Sales Administrator

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Wheel Repair Technician

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BMW Points

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More Podium Success for Bowker BMW Sponsored Ciceley Motorsport

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Service Valeter

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Become a Convert

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Weekend Receptionist

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BMW Charging

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Living With A BMW i3

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Introducing the BMW 4 Series Convertible

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Earth Day 2021

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COVID-19 Important Update

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The BMW i4

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International Women’s Day

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The BMW iX

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BMW Claim Success at What Car? Awards

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The BMW iX

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The new BMW 128ti

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The new BMW M3 Competition Saloon and BMW M4 Competition Coupé

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BMW Group aims for 7 million electrified drives on the road by 2030

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The BMW iX3

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BMW announces Digital Key for iPhone

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BMW Owner's Guide: Maintaining Your BMW.

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The X6. Take Centre Stage.

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BMW 1 Series

Introducing the New BMW 1 Series

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BMW X Range

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Introducing the new BMW 128ti.

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW SUCCESS AT THE WHAT CAR? AWARDS.

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Service Advisor

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WE ARE OPEN.

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Pre-order the new BMW iX

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Meet the team

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Paul Bowker

Chief Executive
  • Department Director

Chris Eccles

Sales Director

Dave Hiney

Service Manager
  • Department Service

Megan Sellers

New Car Sales Manager
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Department New Car Sales

Andy Banks

Used Car Sales Manager
  • Department Used Car Sales

Heath Downes

Retail Sales Manager
  • Department Used Car Sales

Andy Hume

Used Car Sales Executive
  • Department Used Car Sales

Chris Turver

Used Car Sales Executive

Jonny Shaw

Used Car Sales Executive
  • Department Used Car Sales

Lee Ellis

Used Car Sales Executive
  • Department Used Car Sales

Matt Tinsley

Used Car Sales Executive
  • Department Used Car Sales

Tom Murphy

Used Car Sales Executive
  • Department Used Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All necessary work was completed efficiently

Service

They solved the issue

Service

Driver picked up the car and kept in communication via the showroom and returned in good time.

Service

Excellent service from the reception desk through to sales and service. Consistent high quality I've come to expect from Bowker Preston.

Service

Job done on time no issues, car cleaned, spot on service.

Service

Freya was really really helpful and keep me up to date at all stages of my servicing

Service

Quick and efficient. All completed as promised.

Service

Car returned later than originally thought but was cleaned and all works completed

Service

Great friendly service

Service

EVERTHING A1

Service

Because I am very satisfied

Service

Always satisfied but just one slip this time - I was only notified of the need for a new rear wiper blade when I collected the car so have to return to have it fitted.

Service

Everything was done in a timely manner and friendly staff

Service

I don't think anything could have been done better. I did choose not to have additional work completed (wheel bearing & discs and pads) due to cost but this is no detriment to the staff and the oil leak was fixed as I requested. Very happy

Service

this is why I stick to Bowkers for my cars : )

Service

As above. The Service Manager Eoghan Gilbert and the master technician Harold are both outstanding with the rest of the Bowker team maintaining a very high standard of service.

Service

Always helpful staff

Service

Again staff were happy n smiling and helpful

Service

Helpful

Service

Fast and efficient

Service

All good

Service

Fixed the issue with my car with no quibble.

Service

Easily arranged for the service to be carried out at a time convenient to me and the facility for my car to be collected and returned. Also early electronic notification that all was well with the safety check.

Service

Couldn't be any better

Service

Staff were great and helpful and also very efficient.

Service

Brilliant

Service

Complete trust in the expertise of the people dealing with my car.

Service

Easy to book in, waiting time was as expected and all service requirements met.

Service

Good service all rounds

Service

As always a brilliant service from the guy's at Bowker Preston. Booked my car in for a BFC on a fast lane waiting appointment with Dan. I was sent through a detailed vehicle check and my car was washed and vacuumed within the 90 minute slot.

Service

From booking in service to leaving the car for the work to be done all went very smoothly

Service

Great service from walking in, receptionists have a good knowledge of all processes and don't have to keep referring to someone else. My appointment was on time, dealt with thoroughly and professionally but in a friendly manner. Video of service sent

Service

Achieved what I needed from the service.

Service

I was handled by Emma who was the best customer service agent I have ever dealt with at BMW. That's not to say they are all not good but Emma went that bit beyond to ensure everything I needed was perfect. She's a real credit to Bowkers.

Service

Delivered above my expectations- on time and on price

Service

Good overall service

Service

pROBLEM SORTED, CAR CLEANED!

Service

Obliging and efficient

Service

Car was serviced and came back washed

Service

No issues at all !

Service

Excellent service

Service

Very satisfied with the service provided.

Service

Problem diagnosed and sorted out quickly

Service

Bowker Preston provide great customer service and treat my car exactly how I would.

Service

Excellent service and welcoming staff

Service

Great service from a professional and experienced team.

Service

Management of the process during covid was very clear and helpful

Service

The best part was dealing with Ben, from Bowker Preston. At every moment he wa s updating me and keeping me well informed. My car is a lease car with Arval, and for a simple problem ended up taking 3 weeks! But Ben everyday let me know what was going

Service

Fantastic service as always and can't fault Bower.

Service

No issues

Service

They did all the jobs efficiently and the stall were very polite and helpful

Service

Usual friendly staff and kept informed of progress

Service

Work carried out to expectation and good customer service.

Service

Booked in for MOT all done and car was washed and vacuumed in the correct time as mentioned

Service

Car was MOT'd and serviced without issue and car was returned cleaned inside and out

Service

Because you deserve the score I've given. My reasons are given in my write up.

Service

Always excellent service, very friendly & professional staff

Service

All work done in time stated and given coffee whilst waiting.

Service

I was advised of a cheaper way to pay for my servicing, which I have taken advantage of, and the service was completed on time and staff friendly and helpful.

Service

Clear explanation and helpful staff.

Service

The team are always friendly, explain everything well, and manage expectations (e.g. your car should be ready by 12:30; it was ready around 11:45)

Service

Excellent service, fully communicated throughout the experience.

Service

Exemplary service

Service

It is always a pleasure to visit the centre

Service

Car air con was sorted when and as they said and valeted and washed for free.

Service

Once car had been rescued the member of staff allocated stayed in touch and updated me

Service

Completed as expected in good time. I opted to wait and the area was comfortable and quiet so I got some work done too.

Service

Dave the service manager always makes sure my car is thoroughly checked and serviced.

Service

The service was done in 4 and a half hours. We felt confident with the staff

Service

Service experience was trouble-free and I even had the battery in my key fob replaced which was a nice touch.

Service

Straightforward no problems of any kind

Service

Team was friendly and very helpfull

Service

The service agent Dan was helpful and respected the condition of my car by having a hand wash rather than a machine wash carried out.

Service

Reasonable value, good customer service.

Service

Courtesy car provided and task completed within timescale.

Service

Did a comprehensive health check then service my vehicle no complaints

Service

Good communication, prompt attention and seamless end to end process.

Service

Been booked in twice recently and completely happy with how I've been dealt with.

Service

For personal reasons, I requested that the car was collected and returned to my home address. This happened on time and without any problems.

Service

Because I was very I formed with the check

Service

Excellent service and knowledge minimal delays in dealing with reason for attending BMW

Service

Professional approach

Service

Very efficient and the check in process was really quick. The service on my car was explained in detail and a loan car was provided as per my request when booking. The video walk around by the Technician is a fantastic idea too.

Service

Greetings on arrival, explanation of my service history and service due, clean of car and fact they gave my car a good inspection. Really look after your car for you.

Service

Never had a bad experience, top quality all the time.

Service

Everything completed on time

Service

Professional staff felt like a person not just a number Thank you !

Service

Every thing Dan said he would try to do he didn't let us down.

Service

All good

Service

Time was taken to explain what would be happening very pleasant person.

Service

Ewan was very kind about the car, and made a special effort to keep me informed. It was easy doing business with this team, you have been very thorough and helpful.

Service

Again great service today

Service

Always friendly professional and quick

Service

OVERALL SATISFACTION HOWEVER I THINK AWARDING A TOP RATING INVITES COMPLACENCY. THE WHOLE EXPERIENCE WAS VERY GOOD.

Service

The service coordinator (think her name was Tuesday) was all the above,a seamless visit

Service

Always responsive and easy to deal with.

Service

Prompt attention and considerate service

Service

Corrected fault and tested the car and had it ready in the day the said they would.

Service

Got to the cause of the problem and rectified it quickly whilst providing a car for me .

Service

Met all timescales and exchange of documents

Sales

We have always recieved updates to keep us informed of delivery date etc.

Sales

Adam kept us informed throughout the process

Sales

We we're really pleased with the service we received at bowker Preston. The staff are excellent.

Sales

Process was flawless

Sales

Excellent service

Sales

Lovely surroundings and friendly, professional, helpful staff.

Sales

Great new car, the colour I wanted and the drive is great

Sales

Kept informed during whole process and very helpful

Sales

It was my dream car

Sales

The sales team were great my car took longer than expected to arrive which was a bit frustrating. The sales manager Megan. was apologetic and gave me and my wife a voucher for a night away which was a lovely touch.

Sales

I was well looked after and had everything I wanted to understand about the car explained to me

Sales

I have dealt with Bowker Preston for a previous vehicle purchase. The buying experience then was faultless. It was a no brainier therefore I would purchase through Bowker again for my next vehicle and wasn't disappointed. Their service was excellent.

Sales

Adam Howard, who we dealt with us, was informative and proactive in keeping us updated throughout the process.

Sales

The presentation Was good having every function explained and being allowed time to test each item

Sales

Top quality product

Sales

I had no problems at all a very enjoyable experience

Sales

Overall very good

Sales

Everything ran smoothly, the car was ready for the time arranged. Made to feel special and the sale felt personal.

Sales

Staff are very polite, professional and friendly, they go above and beyond to keep customers happy.

Sales

Excellent. Very courteous sales and desk admin staff. Good ambience. Great experience so far.