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ABOUT THE CENTRE

Find out more about what we do and our team.

Meet the team

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Paul Bowker

Chief Executive
  • Department Director

Chris Eccles

Sales Director

Dave Hiney

Service Manager
  • Department Service

Megan Sellers

New Car Sales Manager
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Department New Car Sales

Liv Collins

New Car Sales Executive
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Department New Car Sales

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Andy Banks

Used Car Sales Manager
  • Department Used Car Sales

Heath Downes

Retail Sales Manager
  • Department Used Car Sales

Andy Hume

Used Car Sales Executive
  • Department Used Car Sales

Chris Turver

Used Car Sales Executive

Jonny Shaw

Used Car Sales Executive
  • Department Used Car Sales

Lee Ellis

Used Car Sales Executive
  • Department Used Car Sales

Matt Tinsley

Used Car Sales Executive
  • Department Used Car Sales

Tom Murphy

Used Car Sales Executive
  • Department Used Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Having the confidence that the engineers and technicians working on my car are BMW trained which is to very high professional standards and qualifications

Service

The usual professional service from the staff with the car ready on time and valeted.

Service

Very good

Service

They are a really friendly team and all work well together

Service

Problems identified and fixed

Service

Easy to contact and book the appointment. Professional staff from arrival to service desk

Service

Replaced a part that was not in stock but got the part same day and fitted

Service

The work was carried out in the time frame stated.

Service

I have had numerous cars over the years from this dealer

Service

Bowkers have looked after , fixed , serviced my M3 for nearly 40,000 miles and always expertly done and trusted to do good , honest work with skill and expertise.

Service

Got great advice and super service

Service

Competitively priced service package. Efficient service in the day. Well organised and good communication.

Service

Plain sailing... car comes back Clean n shiny, all work is done and well advised By the technician of any future requirements

Service

Work was carried out as we asked while we waited

Service

Arranged over the telephone, When arrived to drop car off receptionist very pleasant and helpful. I asked if we could collect the car at a specific time to keep an appointment and she arranged this and telephoned to confirm

Service

Everything was done satisfactorily and in the time specified. A small software glitch was identified and noted to be fixed at my MOT visit next month. This has not been an inconvenience

Service

very friendly staff efficient service job done on time and cleaned the car for me before pick up

Service

Excellent quality job

Service

Time, no hassle

Service

The service was what I've come to expect from Bowker, always professional and attentive, listening to what I want rather than trying a "hard sell" - which to me, at least, would be a real turn off

Service

Good friendly service, which I always get from Bowkers!

Service

Would have been 5 stars but no courtesy car had been arranged as promised when I booked the service.

Service

Impressed with how professional Bowker always are but also how the Preston staff are down to earth. Unlike some other BMW dealerships. Hence why I always travel to Bowker and not my local one.

Service

I ask for something to be done, and you do it without a problem.

Service

My tyre issue dealt with efficiently and clear explanations given by staff

Service

They always try to give a good service

Service

Staff were polite, friendly and accommodating. Standard of work and value for money were both very good.

Service

The service provided was exceptional considering the current restrictions

Service

No problems

Service

A very knowledgeable department!

Service

Choose to wait for my vehicle to be serviced, but not forgotten by the staff who continually asked if they could be of any assistance.

Service

The team are friendly, knowledgeable and communicative. The messages are not always the ones the driver wants to hear but they are done in a considerate and professional way.

Service

Top quality service e.g. collection and return of vehicle by a member of staff.

Service

Because I was.

Service

Very friendly, good communication, knowledgeable staff

Service

All round good service

Service

Lovely person-centred people work in Preston BMW.

Service

Very efficient and under the current COVID climate extremely professional

Service

My car was collected and returned for brake service and MOT test, without any problems with the process.

Service

Professional and friendly service with clear communications throughout the whole process. It made the whole process flow very smoothly and efficiently

Service

Can't fault anything

Service

Because the service was excellent.

Service

Well organised and work done on time

Service

Quick, easy and kept me up to date!

Service

Great customer service friendly but professional Knowledgeable Efficient And honest Helpful

Service

Megan Sellers has always been a superb salesperson for Bowkers and Alison was very welcoming and knowledgeable. Showroom was well managed and comfortable to be in despite Coronavirus restrictions

Service

The car was serviced and MOT completed during the visit, then washed ready for collection.

Service

Excellent service, completing exactly what was requested.

Service

Efficient and polite staff, and a clean car to collect

Service

We were treated well , with courtesy and friendliness.

Service

Delighted that you were able to collect and return the car, because I was still shielding and did not wish to venture out.

Service

Great team, polite, professional and above all they listen to the customer! I have purchased 6 vehicles over the years with Bowker and will continue to support them as they have supported me.

Service

Just good at what they do

Service

A lady named Tuesday Was extremely helpful and knowledgeable. Her communication was both excellent and reassuring. She was a real ambassador for both BMW and Bowker.

Service

The car was collected and brought back on schedule, courteous and friendly drivers. The service was great value for money using their pre-payment scheme

Service

excellent treatment from the first phone call to the end

Service

reliable staff assistance

Service

I called about the problem. I guy drove 200 miles round trip the next day to collect my car. Service communicated well throughout. 3 days later I had my car returned by the same guy. He was very friendly and chatty. Service dept were great.

Service

Good service team. Special mention Jackie Pass.

Service

Excellent customer service throughout

Service

Not my usual BMW centre. Thus visit was organised by BMW Assist but usual service from BMW.

Service

Great service, the car was collected on time, serviced and delivered back on time.

Service

Efficient and friendly staff and service overall.

Service

Despite the dreaded covid everything went very smoothly

Service

You are superb...

Service

The staff look after you from start to finish.

Service

The front of house make you feel welcome and the service team get the job right, in most cases first time, every time.

Service

Easty to arrange service. Kept well informed and very pleasant and professional.

Service

Service completed within 90 minutes

Service

The service was carried out satisfactory And the car was cleaned

Service

Everything handled well

Service

Got my car from Bowker Preston 12 years ago and I've never had any problems with them I know take my other bmw to them for service

Service

A lead on my car was damaged by a mechanic so I had to use a loan car and come back later. This was inconvenient but at least I had a chance to drive an electric car which was great.

Service

Staff were pleasant both in the branch and on the phone. I was pleased that a fault was identified on the Oxygen sensor and then corrected before returning the car.

Service

Great staff and service always good

Service

Spot on with the pre arranged commitments.

Service

Every aspect of the appointment lived up to the excellent standard I have always experienced at Bowkers Preston.

Service

Bowkers always offer an excellent service, attentive but not pushy - which I hate!

Sales

Great customer service given by Tom Aitkenhead at both purchase and collection.

Sales

Tom Aitkenhead in sales knowledgeable and took time to assess our needs and match to the array of extras available. Delivery very delayed 3.5 months due to Covid. Handover smooth, main functions explained clearly.

Sales

Very efficient Sue the sales executive was brilliant, full of helpful advice and so knowledgable

Sales

Great car

Sales

Excellent service, as always from Bowker. very friendly. Made to feel comfortable and relaxed and never pressured

Sales

Customer safety was in place when we collected the car and we were completely satisfied with the purchase on the day.

Sales

Very satisfactory relationship with our sales advisor. Excellent service

Sales

Love my car colour drive , media package