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ABOUT THE CENTRE

Find out more about what we do and our team.

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WHAT A DIFFERENCE A DAY MAKES.

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THE NEW BMW X5

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INTRODUCING… THE 8

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Head of Business

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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BMW Help: Recalls

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Where Next?

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Apprentice Service Advisor

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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Weekend Receptionist

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BMW & MINI Parts Advisor

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Service Advisor

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Wayne Hyatt

Service Manager
  • Years at the dealership 1
  • Years in the industry 26
  • Department BMW Service
  • Hobbies Golf, spending time with family and eating out.

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

Aftersales Business Consultant
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 18 Months
  • Years in the industry 15
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Nick Jones

New Car Sales Executive
  • Years at the dealership 6 Months
  • Years in the industry 6
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 10
  • Department New Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

the guy came, took it, they did it and he returned it, job done.event time estimates a bit vague.

Service

Car was in for an MoT and required a new tyre. I queried the price as I had found a real comparison that was £75 cheaper. service manager had left for the day, therefore I had to pay the full price. Promised a call back which wasn’t received?

Service

MOT experience was flawless.

Service

The whole process customer focused

Service

Everything went to plan - only 10 mins over even though it was a very busy day

Service

Booked in on time, no over communication or too much small talk. just did the job.

Service

I have always found Bowker Preston very courteous and professional

Service

The car was delivered back with a stone chip to the rear passenger door which I was confident wasn’t there before. I rang the service dept, and emailed a photo but no-one has come back to me.

Service

good service people

Service

On a Sunday evening the hand break failed. I telephoned BMW emergency services and an engineer told me this was not a problem and the car could be left safely in "Park" On Monday I telephoned service at Bow who said the problem could not be dealt

Service

Did what was required and completed as promised

Service

I would have given a 5 star rating but my recent visit took longer than scheduled which I found somewhat stressful.

Service

Job was done well and we achieved what was set out. Service engineer arranged for a taxi and I was most pleased when the driver advised that I didn't need to pay, and it was already paid for by BMW Bowker Preston. Unexpected, very nice touch!

Service

Job done well

Service

Great service, I should have specified a time as it became a rush to get there before closing from when I was advised it was ready

Service

very helpful

Service

The service was fine. The service manager rang me to tell me I needed new tyres (ridiculously expensive quote), and told me the car would be ready at 4.00pm as agreed. I had to wait around for a further 30 minutes before it was ready.

Service

No problems encountered. Seamless service.

Service

Bmw fixed my problems straight away.

Service

As already stated all departments offer fantastic service and advice

Service

I would have liked the car to be taken in after the first fault warning came up. As the message disappeared after a short time I was told to keep driving. It was only taken in on the second fault warning leading to some worry on my part.

Service

Pleasant and very easy to deal with

Service

Quick, courteous staff. comfortable area to sit. Free tea and coffee.

Service

Fabulous, the staff there are very knowledgeable but more importantly they are firendly and greet you with a warm welcome.

Service

Great service provided by great customer service from the staff.

Service

Courteous and professional service.

Service

Always very helpful and knowledgeable

Service

Made to feel valued as a customer.

Service

Everything carried out as promised.

Service

Even though I did ask for the outside of my car not to be washed, I would have thought that the debris from the pollen filter replacement would have been cleaned away rather than being left in the passenger footwell and not cleaned out!

Service

I used the “service while you wait”. I was kept informed of progress at all stages of the process by helpful & charming staff.

Service

expensive but 5 star

Service

I did have to return the car the next day as the tyre pressure monitor would not reset. The garage rectified this but it should have been checked before the car was handed back to me.

Service

Friendly timely and pleasant surroundings while you wait

Service

HAD A NICE RELAXING WAIT WHILE CAR BEING SERVICED

Service

Pleasant staff and nice showroom and facilities

Service

Great staff and most helpful

Service

The car was left at 9 am but was still not ready at 3 pm There seemed a reluctance to discuss the reason for having an update on the electronics

Service

works completed and ready for collection at agreed time

Service

They helped me promptly when other dealerships were not interested

Service

Completely satisfied because the staff are always polite and helpful. And the prices are relatively competitive.

Service

Great service, did exactly what I asked for first time

Service

Need monthly service plan details - promised to send but not received yet.

Service

Excellent communication throughout the process, all went as expected.

Service

Kept informed, car back in good time

Service

One of the ladies I dealt with was helpful today but the main person was abrupt and rude. The loan car was dirty inside and hadn’t been cleaned before it was given to me.

Service

Excellent service

Service

Staff are always pleasant, courteous and efficient.

Service

as above. The service was quick, bang on time and thorough. Always a pleasure to deal with.

Service

Only thing that let you down was Enterprise. I had to call them numerous times daily to finally get an automatic.Michelle at Bowkers managed this within the hour.

Service

The work was carried out in the specified time and was charged as quoted. Staff are very helpful and amicable.

Service

Professionalism and care!

Service

Please see above. Polite knowledgable staff who always want to give you their best.

Service

The valet was not as good as usual

Service

Excellent service and communication.

Service

Extremely helpful and friendly service.Nothing was too much trouble.

Service

Good service, polite staff -

Service

the 90 minutes appointment took 2 hours for an oil change.

Service

Bowker always look after me and my car

Service

Spot on - did what they said they would fo

Service

The car service was done on time, the staff were very friendly and helpful.

Service

Don’t call me Mrs! Get the title right.

Service

Car service done on schedule, concise breakdown of charges, good and easy to view health check, and good quality valet at end of service.

Service

top friendly service.

Service

I was not reminded that my MOT was due

Service

All work done in timely manner and car cleaned.

Service

Friendly and helpful

Service

everything was explained to me and the costs seemed reasonable.

Service

I booked a service while you wait, there was no free customer WiFi, I had work to do and had to share internet from my phone.

Service

Car booked in, dropped off at dealer, then later receive a telephone call to arrange to book my car in for the work that it had been dropped off for some two hours earlier. Receive another telephone call only part of the work would be done

Service

Punctual and straightforward

Service

great personal service withthe right amount of contact

Service

Some confusion with the information I was given which still isn’t clear

Service

Efficient service.

Service

We are always made welcome and the staff are very friendly.

Service

All instructions were not carried out and result of wheel balance not satisfactory

Service

Excellent service every time

Service

Really good service, friendly staff and not too expensive

Service

Needs were taken care of courtesy car arranged in advance

Service

Again, the contact went out of his was with the above scenario to spice a courtesy car and ensure I was able to complete the following days activities. They way in which this was handled was extremely positive

Service

Very good service.

Service

They undertook the repairs I wanted in the timescale that they said they would do it in. Can’t really ask for any more than that. First class.

Service

Had given me the best deal also i had only went in for service on my front breaks and had done a health check on my car as i was travelling to london due to short notice was given a booking slot straight away over the phone

Service

Never had a problem with staff, service or vehicle

Service

problem with the car was resolved promptly

Service

Staff were respectful and informative.

Service

Grateful for being booked in within 24 hours of calling, unfortunately poor management of expectations. What was indicated as a quick piece of work took 3 hours and at one point was told it would be finished in 10/20 minutes but took another hour

Service

Great service from Megan Sellers and Nick Jones. Would highly recommend them both and can't thank them enough for great service and support.

Service

Overall very pleased with the responsiveness. Was disappointed that it was not possible to price match the tyre with the identical one fitted just 2 months earlier. Car was not as clean as previous valet sessions.

Service

Because service first rate

Service

Jobs were completed correctly however communication was poor

Service

Car wash needs sorting out. Windows were dirtier than when car went in for servicing

Service

Bowker staff very helpful and accommodating whilst we first waited for the issue to be identified and then parts ordered. Service waiting area very comfortable and staff more than happy for us to have our dog with us.

Service

Everything completed quickly and efficiently.

Service

Completely satisfied.

Service

Everything undertaken hassle free

Service

Same as no1

Service

Absolutely nothing to complain about

Service

Ongoing software problems from new.

Service

Went into fix rattle on car and still rattling, had to chase for updates and took longer than originally planned

Service

I had a pick arranged whilst I was at work, this was extremely helpful! Great service. And a useful video provided.

Service

Whenever I've come away from Bowker I've never left thinking " well, that could have been done better"

Service

Very welcoming at tentative staff who look after you. A detailed run through of what was found during the service. An excellent comfortable seating area while you wait.

Service

Lovely people who seemed eager to be as helpful as possible. Repair expertly completed.

Service

From booking in to return quality of courtesy car promptness and communication very satisfied

Service

As I have stated the staff were informative nice and friendly.

Service

STAFF WERE VERY ATTENTIVE AND IT WAS GOOD TO HAVE AN IPAD TO PASS THE TIME

Service

Having had a relative minor mishap, and after a few days in your charge, my car was returned in good as new order.

Service

The service was good although I had to chase them to find out if my car would be ready or not, but when I arrived at branch everything was explained to why the fault occurred and how it’s been treated. Very good service

Service

Always a great service from all departments at Bowker, Preston.

Service

Car done on time as promised and cleaned

Service

Good service,pleasant staff,problems solved no matter how small.

Service

Always helpful and very professional. Much more so than many other BMW dealers

Service

From the first visit and throughout the process all staff were excellent. Questions answered. Great attention to detail. At no point did we feel pressurised to buy. In fact we enjoyed the whole experience !

Service

On this occasion the reception were very busy, but the service adviser was excellent and the engineering part and car presentation were also excellent

Service

When car went in for service mileage to next service had just gone to 17000. BMW only reloaded software but on return the mileage to next service was down to 16000. Could you get back to me on this please.

Service

Bowker service department has always delivered

Service

The reception staff were wonderful

Service

Bowker, Preston are absolutely brilliant! They have looked after my car since I bought it in September 1999! All the staff are efficient and courteous with Jim Boardman and Eoghan Gilbert and Harold (Technician) deserving special praise.

Service

Should the wheel alignment not have been checked before I bought this car, It was supposedly serviced and computer updated before purchase

Service

Friendly efficient service

Service

Booked in for a major service and now says I need another service in 3000 miles for brake pads when they are all green on the major service. I do motorway mileage and use my brakes less that an urban commuter something doesn't add up.

Service

Fabulous

Service

The work was carried out in timescale given

Service

No hassle,

Service

Work done as requested, reasonable waiting area, polite staff.

Service

Good

Sales

Alison was superb and kept us updated every week with where our car was

Sales

Their approch was quite appreciatable, the help and support was incredible.

Sales

Everything was just perfect

Sales

Tom was absolutely brilliant. Best salesman I’ve ever come across. Polite, caring, helpful and informative.

Sales

Sue Heaton, Sales Exec, I dealt with engaged with my needs from outset. She very quickly established a model I would be happy with and arranged a suitable test drive. She outlined various options for extras I wanted enabling me to make apt choice.

Sales

Bought a B M W for our daughter earlier in the year from Chris Turner he was marvellous , we’ve always had VW vehicles , the customer experience was so outstanding we decided that when we were changing our car it would be a B M W service wonderful !

Sales

I have already recommended Bowkers Preston to people I know.We have to travel to the Preston sight and went there as that sight was located near Mercedes and Audi. (The sales staff there are no competition). Bowkers Preston are worth the journey.

Sales

Didn't intend buying a brand new car but glad I did.

Sales

Ben who sold us the car was efficient and very helpful. Also liked the way the car was handed over in the separate room.

Sales

As above

Sales

Not had a week yet but everything seems ok up to now

Sales

very helpfull

Sales

As above excellent customer service made for a great experience.

Sales

The sales man and every other member of staff could not do enough to both help us and guide us

Sales

BMW Bowker Preston were excellent they went out of their way to help and make the process seamless and hassle free and I was given lots of choices.

Sales

No issues whatsoever.

Sales

A seamless transaction

Sales

a very friendly and efficient service

Sales

No problems at all.

Sales

The boxes above say why

Sales

Nick Jones at Bowker Preston was great throughout the whole process. I hope he's still there when I it's time for this car to go back and for me to get a new one!

Sales

We were made to feel special, attention to detail was perfect and the extras we ordered were in the car on collection. WELL DONE Bowker BMW .

Sales

Alison Prowse Sales Executive at Bowler was awesome!

Sales

Kept informed, delivered ahead of schedule, purchase was easy and effortless

Sales

The car at my request was delivered to home by the sales executive who spent at least 45 minutes explaining the features

Sales

kept me fully informed at all times. My car was delivered on time and collected to suit me.

Sales

Great service from Tom Aitkenhead

Sales

Sue and Megan are so good at their jobs and made special effort to ensure that I was happy with everything and phoned me with updates on a regular basis

Sales

How I was looked after and how the car was presented to me on picking up.

Sales

The ordering process was very good.. The sales executive Alison went through in detail all the available options.It was a very detailed explanation of the various car options. She also showed me the full colours available.

Sales

Great team, really pulled it out the bag. Felt valued and looked after as a customer.

Sales

Excellent customer service from the people at Bowker Preston

Sales

The whole process was expertly dealt with from start to finish

Sales

Fantastic customer service from start to finish. Everything was made easy. They were able to settle my finance deal with another company to make purchase of my first BMW incredibly straightforward. Clear explanation of offers available.

Sales

Alison was very professional and friendly. She guided us through every aspect of the process and gave us regular updates.