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ABOUT THE CENTRE

Find out more about what we do and our team.

Meet the team

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Paul Bowker

Chief Executive
  • Department Director

Chris Eccles

Sales Director

Dave Hiney

Service Manager
  • Department Service

Megan Sellers

New Car Sales Manager
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Department New Car Sales

Liv Collins

New Car Sales Executive
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Department New Car Sales

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Andy Banks

Used Car Sales Manager
  • Department Used Car Sales

Heath Downes

Retail Sales Manager
  • Department Used Car Sales

Andy Hume

Used Car Sales Executive
  • Department Used Car Sales

Chris Turver

Used Car Sales Executive

Jonny Shaw

Used Car Sales Executive
  • Department Used Car Sales

Lee Ellis

Used Car Sales Executive
  • Department Used Car Sales

Matt Tinsley

Used Car Sales Executive
  • Department Used Car Sales

Tom Murphy

Used Car Sales Executive
  • Department Used Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly, professional service

Service

Very satisfied with the repair ??....

Service

There were no issues or problems with the whe experience

Service

I was pleased to get the car serviced to continue enjoy driving such a lovely car.

Service

As above

Service

The team locally are always great

Service

Emma was great at keeping me informed of updates and was very friendly and efficient too

Service

Excellent customer service, went above & beyond expectations

Service

Friendly staff and prompt service.

Service

the service lady, emma kept in touch and updated as to what the fault was and dropped the car off home for us too. She is an extremely polite and helpful young lady. Very happy. And as ever Dave Hiney is running a tight ship. Thumbs up.

Service

Very helpful with setting up service plan and car came back lovely and clean! Also liked the health check video that I was sent whilst waiting for my vehicle.

Service

Work carried out to a high professional standard, followed up by discussions on the notes generated from the completed work

Service

Good booking process, reception system & communications when car was available for collection.

Service

Actually being able to speak with the engineer to discuss the issue

Service

Easy to book in and job completed quickly and efficiently.

Service

I felt that Bowker (specifically Emma Eyre and the service team) went well beyond what i've experienced at other BMW dealerships to solve the issues with my M2. Communication was excellent making the entire experience less stressful.

Service

Staff are always polite, they keep you up to date with your car and the dealership is a pleasant place to wait whilst the car is being serviced etc.

Service

From biting to the end it was excelent

Service

See above. Bowker BMW always brilliant staff.

Service

Quick and efficient front desk service. Clear feedback of vehicle info.

Service

Tuesday was really helpful in answering my questions and liaised with the workshop to clarify a few things. Excellent service thank you.

Service

Smooth process

Service

Great service, fantastic facilities, a great place to be.

Service

Excellent service, treat customers very well.

Service

Did what was agreed.

Service

Very friendly reception and helpful

Service

Good quality service

Service

Undertook service and MOT without fuss and completed the work on time. Also the whole dealership was very Covid-19 aware and I felt safe dropping off and collecting the vehicle.

Service

I am always very well looked after by the staff at Bowkers BMW Preston

Service

Fast and efficient as always

Service

Faultless

Service

Service start on time. I waited, comfortable showroom. Service completed on time. Very good.

Service

Easy to get an appointment , good customer care , all work done so passed MOT

Service

Due to Covid I did not wait in the showroom but not a problem as informed when ready

Service

All issues resolved to complete satisfaction

Service

Katrina was excellent. She listened to my concerns regarding a reoccurring problem that had existed since purchasing my car from new. The vibration sound had resurfaced after having had a full service. It was resolved satisfactory & fairly.

Service

Usual customer service excellence ,knowledgeable staff,and very attentive

Service

Cannot fault the service I receive, warm and friendly.

Service

It was very convenient that the car was picked up and returned after the service .

Service

The task of changing the wheels was done efficiently and without fuss.

Service

Very pleased with recall and health check.Also nail in the tyre did not require repair I am sure other dealers would have charge for repair !

Service

Quick and efficient service with car back mice and clean.

Service

Despite the garage being some distance from my home, the service is always excellent and so I don't mind travelling to them

Service

Ready on time

Service

Ready on time

Service

Always very professional

Service

They provided a good service

Service

Efficient, safe in terms of COVID preparations and procedures, friendly and timely.

Service

Appreciate honesty

Service

great staff in both sales and service

Service

The whole experience was straight forward and easy. Only downside was having to change service date due to lockdown, but this was out of the dealerships hands.

Service

Very polite and helpful staff

Service

everything clearly explained

Service

Sales - Alison was excellent

Service

Very impressed. They go the extra mile to give satisfaction. Even during the Covid pandemic customer service was very high.

Service

I felt very comfortable

Service

Item was on time and as promised

Service

Work completed fast and I was kept up to date with what was happening

Service

I was quoted a price that was reasonable for the work carried out.

Service

Faultless service

Service

I HAD PRE PAID WHEN I BOUGHT THE CAR SO EVERYTHING WAS IN PLACE WHEN THE CAR BECAMBE 3 YEARS OLD.

Service

Excellent job,ready when stated. Car left in pristine condition.

Service

Brilliant service as always. Vehicle ready at agreed times. And advisor was very professional.

Service

Staff were very helpful in getting work completed!

Service

Good attention to details

Service

Pleased with the service

Service

It was all done

Service

Brilliant car, brilliant service

Service

Work done to high standard and queries answered fully

Service

Used Bowker Preston a few times since moving up north and I can't fault the garage or the staff

Service

As soon as you arrive,you feel relaxed knowing you will receive 1st class service

Service

Good deal, helpful staff, went out of way to ensure car delivered on time, kept up to date

Sales

All the staff were very polite and helpful and allowed me to make changes even after the order was done

Sales

Staff most helpful and did everything they could to make it perfect.

Sales

Quick responses and good price

Sales

The current situation made the hand over difficult for Bowkers, but they made the experience enjoyable even with the restrictions.

Sales

Very helpful & polite staff

Sales

Sales representative Alison Prowse was brilliant through every step ranging from her knowledge at my first enquiry right through to collection. Wouldnt buy a new BMW off anyone else.

Sales

Prompt and efficient, friendly service from all the staff I engaged with.

Sales

Excellent sales staff. Alison was fantastic from start to finish.

Sales

She kept me inform twice a week on the car status