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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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Service Valeter

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Become a Convert

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Weekend Receptionist

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BMW Charging

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Living With A BMW i3

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Introducing the BMW 4 Series Convertible

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Earth Day 2021

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COVID-19 Important Update

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The BMW i4

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International Women’s Day

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The BMW iX

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BMW Claim Success at What Car? Awards

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The BMW iX

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The new BMW 128ti

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The new BMW M3 Competition Saloon and BMW M4 Competition Coupé

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BMW Group aims for 7 million electrified drives on the road by 2030

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The BMW iX3

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BMW announces Digital Key for iPhone

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BMW Owner's Guide: Maintaining Your BMW.

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The X6. Take Centre Stage.

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BMW 1 Series

Introducing the New BMW 1 Series

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BMW X Range

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Introducing the new BMW 128ti.

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW SUCCESS AT THE WHAT CAR? AWARDS.

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Service Advisor

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WE ARE OPEN.

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Pre-order the new BMW iX

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Meet the team

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Paul Bowker

Chief Executive
  • Department Director

Chris Eccles

Sales Director

Dave Hiney

Service Manager
  • Department Service

Megan Sellers

New Car Sales Manager
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Department New Car Sales

Andy Banks

Used Car Sales Manager
  • Department Used Car Sales

Heath Downes

Retail Sales Manager
  • Department Used Car Sales

Andy Hume

Used Car Sales Executive
  • Department Used Car Sales

Chris Turver

Used Car Sales Executive

Jonny Shaw

Used Car Sales Executive
  • Department Used Car Sales

Lee Ellis

Used Car Sales Executive
  • Department Used Car Sales

Matt Tinsley

Used Car Sales Executive
  • Department Used Car Sales

Tom Murphy

Used Car Sales Executive
  • Department Used Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Clear explanation and helpful staff.

Service

I was advised of a cheaper way to pay for my servicing, which I have taken advantage of, and the service was completed on time and staff friendly and helpful.

Service

The team are always friendly, explain everything well, and manage expectations (e.g. your car should be ready by 12:30; it was ready around 11:45)

Service

Excellent service, fully communicated throughout the experience.

Service

Exemplary service

Service

It is always a pleasure to visit the centre

Service

Once car had been rescued the member of staff allocated stayed in touch and updated me

Service

Car air con was sorted when and as they said and valeted and washed for free.

Service

Service experience was trouble-free and I even had the battery in my key fob replaced which was a nice touch.

Service

The service was done in 4 and a half hours. We felt confident with the staff

Service

Dave the service manager always makes sure my car is thoroughly checked and serviced.

Service

Completed as expected in good time. I opted to wait and the area was comfortable and quiet so I got some work done too.

Service

Straightforward no problems of any kind

Service

Team was friendly and very helpfull

Service

The service agent Dan was helpful and respected the condition of my car by having a hand wash rather than a machine wash carried out.

Service

Reasonable value, good customer service.

Service

Courtesy car provided and task completed within timescale.

Service

Did a comprehensive health check then service my vehicle no complaints

Service

Good communication, prompt attention and seamless end to end process.

Service

Been booked in twice recently and completely happy with how I've been dealt with.

Service

For personal reasons, I requested that the car was collected and returned to my home address. This happened on time and without any problems.

Service

Because I was very I formed with the check

Service

Excellent service and knowledge minimal delays in dealing with reason for attending BMW

Service

Very efficient and the check in process was really quick. The service on my car was explained in detail and a loan car was provided as per my request when booking. The video walk around by the Technician is a fantastic idea too.

Service

Professional approach

Service

Greetings on arrival, explanation of my service history and service due, clean of car and fact they gave my car a good inspection. Really look after your car for you.

Service

Everything completed on time

Service

Never had a bad experience, top quality all the time.

Service

Professional staff felt like a person not just a number Thank you !

Service

Every thing Dan said he would try to do he didn't let us down.

Service

Ewan was very kind about the car, and made a special effort to keep me informed. It was easy doing business with this team, you have been very thorough and helpful.

Service

Time was taken to explain what would be happening very pleasant person.

Service

Again great service today

Service

All good

Service

OVERALL SATISFACTION HOWEVER I THINK AWARDING A TOP RATING INVITES COMPLACENCY. THE WHOLE EXPERIENCE WAS VERY GOOD.

Service

Always friendly professional and quick

Service

Prompt attention and considerate service

Service

Always responsive and easy to deal with.

Service

The service coordinator (think her name was Tuesday) was all the above,a seamless visit

Service

Corrected fault and tested the car and had it ready in the day the said they would.

Service

Got to the cause of the problem and rectified it quickly whilst providing a car for me .

Service

No additional problems, able to sit and wait, car returned complete and cleaned

Service

Top service from start to finish from Laura, will be back 100%

Service

Really appreciated the facts that bowker sent me the video of the actual check over the guy's carried out in the workshop. A big thank you.

Service

Kept up to date on all issues, price and availability

Service

Very attentive, Katie was always quick to respond to my emails and calls and ran down multiple queries quickly and efficiently to close the deal.

Service

All good.

Service

Please pass on my thanks to the Valeter. Fantastic results 5*

Service

Excellent, thorough and friendly service..

Service

Problem sorted and another problem found which needed dealing with

Service

My car is an expensive car and I don't like people going in it and as I said my friend said they were the best so I drove the 25 miles to use them as I could of used Williams in Liverpool and I was more than satisfied with them.

Service

Good polite and professional service, nothing is too much trouble from this dealer.

Service

They were efficient in the office and it had designated signs so I knew where I needed to go and the lady who gave me my car key back was really nice

Service

So pleased car was collected for service...thorough check lasted few hours..and vehicle returned in optimum condition.

Service

Spot on. Nothing else to add

Service

Yet again another great service from telephone booking to picking the car up everyone is always helpful!!! Bowker Preston isn't my closest dealer but I travel there to recieve a better service.

Service

Dave Hiney is extremely helpful and very friendly makes you feel so welcome. He is an asset to the company.

Service

Been going to Bowker since 2008 for servicing always been looked after

Service

Nice polite and reliable service. Carried out the service to the car and returned it on time as promised.

Service

Clear accurate description of what was needed despite the low mileage of cars due to Covid. Service done to time. Cost not expected to be cheap but manageable.

Service

Sue Heaton - great customer service

Service

Thought front and rear pads needed replacing, checked and only front needed to be done. Could easily have been miss sold elsewhere and had something not needed done.

Service

Bowker made life so easy on the day.

Service

Dropped car off in morning, everything asked for done and car cleaned and ready to collect in a reasonable period

Service

Great experience

Service

Excellent service, polite and friendly staff

Service

Very helpful staff from the main reception desk to the service advisor .

Service

It was only a set of windscreen wiper replacements but nevertheless a excellent service was given.

Service

Got me out of a real pickle by sorting two tyres at no notice

Service

Good job finished in time stated

Service

I felt like the member of the service team I dealt with really cared that I was taken care of and every aspect of my issues with the car were sorted properly. Even the delivery of my car back to my address whilst I was on holiday was taken care of.

Service

As before professionals from start to finish

Service

Very customer friendly professional staff.

Service

Always a good customer experience at Bowker, from reception to service advisers. Also car looked like new after post service valeting. Video showing the Health Check being undertaken good to see

Service

Work done on time, good explanations from service staff

Service

Friendly and efficient service!

Service

Bowker Preston did a fantastic job, thankss

Service

Helpful and professional as always

Service

Excellent customer service

Service

Polite and easy to deal with

Service

Communication is fantastic, kept informed at every step

Service

Very professional service

Service

Very efficient, competitive price, Emma on reception/service team had great knowledge and was excellent with manner and communication

Service

Good service and kept updated on the progress of my vehicle repair. Staff were polite and offered an efficient check in / out service and fully understood to the issues being encountered. My car was fixed the same day.

Service

Friendly and informative

Service

Happy with the service

Service

I was kept updated whilst my car was being serviced and felt the car was in safe hands throughout the process. The gentleman who collected and delivered it back was extremely pleasant and helpful.

Service

Class A service

Service

I couldn't find any part of the whole experience that wasn't excellent.

Service

Comfortable waiting area. My contact person kept me informed of where the service team were up to ... and an expected completion time. This is appreciated!

Service

Would have been a 10 but had to wait til the next day to collect my car

Service

Dealing with friendly professional staff. Every aspect on time

Service

Good customer service. Very helpful

Service

Everything explained. Video to show work carried out. Phone calls to inform me of Everything being done

Service

Sharon was very personable & went through the paperwork in detail.

Service

The work was carried out as planned, I was kept updated throughout and the staff were helpful, friendly and polite.

Service

Craig in service department was very helpful when arranging the annual service & MOT. Terry the technician called updating me of the vehicle's status after sending a video of the car's health check, advising what part was required to pass the MOT.

Service

My car was recalled for some safety work even though it is now approaching 7 years old and I cannot fault BMWs commitment to safety recalls.

Service

All issues concerning my vehicle were addressed.

Service

car ready when stated

Service

MOT and service completed on time.

Service

Work is reliable with no hidden surprises. You never carry out unnecessary work.

Service

Car vac and wash surprise much appreciated

Service

Exceptional customer service from a Mr Jake Simpson, who i have dealt with in the past. Very quick to reply to my emails when booking car in for service. and loan car sorted with out any fuss, and call backas promised when car was ready to collect.

Service

With regard to the MOT everything took place on time and the service was great at a really reasonable price.

Service

Accommodating to customer needs

Service

Very satisfied

Service

Vehicle serviced in good time and very well cleaned and valeted. Facilities are very good

Service

Excellent communication from Emma keeping me up to date with progress the work to identify and fixing the fault.

Service

It was my dream car

Sales

The sales team were great my car took longer than expected to arrive which was a bit frustrating. The sales manager Megan. was apologetic and gave me and my wife a voucher for a night away which was a lovely touch.

Sales

I was well looked after and had everything I wanted to understand about the car explained to me

Sales

Adam Howard, who we dealt with us, was informative and proactive in keeping us updated throughout the process.

Sales

I have dealt with Bowker Preston for a previous vehicle purchase. The buying experience then was faultless. It was a no brainier therefore I would purchase through Bowker again for my next vehicle and wasn't disappointed. Their service was excellent.

Sales

The presentation Was good having every function explained and being allowed time to test each item

Sales

Top quality product

Sales

I had no problems at all a very enjoyable experience

Sales

Overall very good

Sales

Everything ran smoothly, the car was ready for the time arranged. Made to feel special and the sale felt personal.

Sales

Staff are very polite, professional and friendly, they go above and beyond to keep customers happy.

Sales

Excellent. Very courteous sales and desk admin staff. Good ambience. Great experience so far.

Sales

Katie was very professional

Sales

Katie stayed late to make sure we could get our car as quickly as possible.

Sales

Helpful, courteous service

Sales

Great service and professional

Sales

Staff, knowledge, customer service keeping you updated throughout the process. Able to ring and speak to them again with queries, James and Heath

Sales

Enthusiastic, communicative experience

Sales

They were amazing at such a difficult time

Sales

Great communication