They provided a good service
Efficient, safe in terms of COVID preparations and procedures, friendly and timely.
great staff in both sales and service
The whole experience was straight forward and easy. Only downside was having to change service date due to lockdown, but this was out of the dealerships hands.
everything clearly explained
Very polite and helpful staff
Sales - Alison was excellent
Very impressed. They go the extra mile to give satisfaction. Even during the Covid pandemic customer service was very high.
I was quoted a price that was reasonable for the work carried out.
Item was on time and as promised
Work completed fast and I was kept up to date with what was happening
I HAD PRE PAID WHEN I BOUGHT THE CAR SO EVERYTHING WAS IN PLACE WHEN THE CAR BECAMBE 3 YEARS OLD.
Brilliant service as always. Vehicle ready at agreed times. And advisor was very professional.
Excellent job,ready when stated. Car left in pristine condition.
Staff were very helpful in getting work completed!
Good attention to details
Brilliant car, brilliant service
Work done to high standard and queries answered fully
As soon as you arrive,you feel relaxed knowing you will receive 1st class service
Used Bowker Preston a few times since moving up north and I can't fault the garage or the staff
Well organised company, Emma was very helpful sorting things out.
Got my car back serviced and cleaned Job done
Kept us informed of the progress and also sent us a video of the work being undertaken and for approval.
Health check mailed within one hour, clear and concise information
Very happy, great service
Kept me updated And did a super job plus cleaned car very well
Great job as usual and I really appreciated them servicing my car when I went on the wrong date. They managed to fit me in and gave it a valet aswell. They can't do enough for you. So pleased with the service
With the covid 19 restrictions, I felt that the Bowker dealership had taken every precaution to ensure its customers were safe. The staff were very helpful and courteous.
I was able to book a service slot at a time convenient to me and the work was carried out as per the agreed timeframe. The standard of work was first class.
First class and very pleasant service by all the staff.
Couldn't have asked for more. Special mention for the mot video - what a fabulous idea ??
A reliable and very efficient response to the service needs of my BMW.
Emma was brilliant managing my MOT and was extremely helpful getting my issues sorted. A pleasure to deal with and an asset to your business. Very good
Efficient friendly and so helpful
From booking the appointment to visiting for the service it was explained fully what I needed to do in view of the pandemic and what the garage would do on their part to keep everybody safe. Fully appraised at all times by Emily on reception.
Everything was as it should be.
Looking for a BMW? Bowker Docks Preston is the only place to go ?? top work carried out on my vehicle at the time agreed and completed professionally within time given. Staff are always friendly, good communication, whilst perusing the showroom.
My car had to go back with an SOS issue, received courtesy car, so no major issues
All the staff were very friendly and helpful at all times.
1. Booking in was easy 2. Service advisor (Ms Tuesday Walsh) provided a really good service 3. Repairs were completed early 4. Courtesy car was found at short notice
Vehicle returned in very clean condition
Wife's car ,she was happy
Well dealt with no problems
Kept me updated whist I waited for my car, very friendly.
The usual professional service from the staff with the car ready on time and valeted.
Having the confidence that the engineers and technicians working on my car are BMW trained which is to very high professional standards and qualifications
Problems identified and fixed
They are a really friendly team and all work well together
Easy to contact and book the appointment. Professional staff from arrival to service desk
Replaced a part that was not in stock but got the part same day and fitted
I have had numerous cars over the years from this dealer
The work was carried out in the time frame stated.
Bowkers have looked after , fixed , serviced my M3 for nearly 40,000 miles and always expertly done and trusted to do good , honest work with skill and expertise.
Got great advice and super service
Sales representative Alison Prowse was brilliant through every step ranging from her knowledge at my first enquiry right through to collection. Wouldnt buy a new BMW off anyone else.
Prompt and efficient, friendly service from all the staff I engaged with.
Excellent sales staff. Alison was fantastic from start to finish.
She kept me inform twice a week on the car status
Tom Aitkenhead was fantastic and nothing was too much trouble. I visited about 3 times before I made a decision regarding my car choice and Tom remained patient throughout. The handover of my new car was excellent and very professional.
Your sales executive - Alison - was very professional in her manner and could not do enough for me.Any questions were answered in a very friendly manner and I have great confidence in her if I were to have any issues.
Very happy with the new the car and despite Covid 19 restrictions, the collection of my new car was still a great experience!
Always happy kept in loop at all times
Happy with the overall experience at the centre.
Treated as individuals, a great and personal experience, keen to please approach; highly professional whilst at the same time friendly and approachable, in an immaculate environment. Nothing too much trouble.
Everything sorted in good time
excellent communication and customer service throughout.
Able to answer all my questions
The staff were friendly and approachable and Megan the car sales manager went out of her way to make sure the experience was a great one for me.
Sue Heaton kept me up to date on all aspects from delivery to finance. Excellent
All was made clear and easy on collection
Even in these more challenging times it still felt like a personal experience; which is what you want from your BMW Centre and purchase experience.
Bowkers always offer an excellent service, attentive but not pushy - which I hate!
Bowker BMW
Preston
