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ABOUT THE CENTRE

Find out more about what we do and our team.

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Paul Bowker

Chief Executive
  • Department Director

Chris Eccles

Sales Director

Dave Hiney

Service Manager
  • Department Service

Megan Sellers

New Car Sales Manager
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Department New Car Sales

Liv Collins

New Car Sales Executive
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Department New Car Sales

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Andy Banks

Used Car Sales Manager
  • Department Used Car Sales

Heath Downes

Retail Sales Manager
  • Department Used Car Sales

Andy Hume

Used Car Sales Executive
  • Department Used Car Sales

Chris Turver

Used Car Sales Executive

Jonny Shaw

Used Car Sales Executive
  • Department Used Car Sales

Lee Ellis

Used Car Sales Executive
  • Department Used Car Sales

Matt Tinsley

Used Car Sales Executive
  • Department Used Car Sales

Tom Murphy

Used Car Sales Executive
  • Department Used Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Ready on time

Service

They provided a good service

Service

Always very professional

Service

Appreciate honesty

Service

Efficient, safe in terms of COVID preparations and procedures, friendly and timely.

Service

great staff in both sales and service

Service

The whole experience was straight forward and easy. Only downside was having to change service date due to lockdown, but this was out of the dealerships hands.

Service

everything clearly explained

Service

Very polite and helpful staff

Service

Sales - Alison was excellent

Service

Very impressed. They go the extra mile to give satisfaction. Even during the Covid pandemic customer service was very high.

Service

I was quoted a price that was reasonable for the work carried out.

Service

Item was on time and as promised

Service

I felt very comfortable

Service

Work completed fast and I was kept up to date with what was happening

Service

Faultless service

Service

I HAD PRE PAID WHEN I BOUGHT THE CAR SO EVERYTHING WAS IN PLACE WHEN THE CAR BECAMBE 3 YEARS OLD.

Service

Brilliant service as always. Vehicle ready at agreed times. And advisor was very professional.

Service

Excellent job,ready when stated. Car left in pristine condition.

Service

Staff were very helpful in getting work completed!

Service

Good attention to details

Service

Brilliant car, brilliant service

Service

It was all done

Service

Pleased with the service

Service

Work done to high standard and queries answered fully

Service

As soon as you arrive,you feel relaxed knowing you will receive 1st class service

Service

Used Bowker Preston a few times since moving up north and I can't fault the garage or the staff

Service

Well organised company, Emma was very helpful sorting things out.

Service

Got my car back serviced and cleaned Job done

Service

Kept us informed of the progress and also sent us a video of the work being undertaken and for approval.

Service

Health check mailed within one hour, clear and concise information

Service

Very happy, great service

Service

Kept me updated And did a super job plus cleaned car very well

Service

Great job as usual and I really appreciated them servicing my car when I went on the wrong date. They managed to fit me in and gave it a valet aswell. They can't do enough for you. So pleased with the service

Service

With the covid 19 restrictions, I felt that the Bowker dealership had taken every precaution to ensure its customers were safe. The staff were very helpful and courteous.

Service

Good information

Service

I was able to book a service slot at a time convenient to me and the work was carried out as per the agreed timeframe. The standard of work was first class.

Service

satisfied

Service

First class and very pleasant service by all the staff.

Service

Couldn't have asked for more. Special mention for the mot video - what a fabulous idea ??

Service

A reliable and very efficient response to the service needs of my BMW.

Service

Friendly helpful staff

Service

Emma was brilliant managing my MOT and was extremely helpful getting my issues sorted. A pleasure to deal with and an asset to your business. Very good

Service

Efficient friendly and so helpful

Service

From booking the appointment to visiting for the service it was explained fully what I needed to do in view of the pandemic and what the garage would do on their part to keep everybody safe. Fully appraised at all times by Emily on reception.

Service

Everything was as it should be.

Service

Looking for a BMW? Bowker Docks Preston is the only place to go ?? top work carried out on my vehicle at the time agreed and completed professionally within time given. Staff are always friendly, good communication, whilst perusing the showroom.

Service

My car had to go back with an SOS issue, received courtesy car, so no major issues

Service

Just great service

Service

All the staff were very friendly and helpful at all times.

Service

Timely and efficient

Service

1. Booking in was easy 2. Service advisor (Ms Tuesday Walsh) provided a really good service 3. Repairs were completed early 4. Courtesy car was found at short notice

Service

Vehicle returned in very clean condition

Service

Friendly helpful staff

Service

Wife's car ,she was happy

Service

Well dealt with no problems

Service

no issues with bowker

Service

all good

Service

Kept me updated whist I waited for my car, very friendly.

Service

The usual professional service from the staff with the car ready on time and valeted.

Service

Having the confidence that the engineers and technicians working on my car are BMW trained which is to very high professional standards and qualifications

Service

Very good

Service

Problems identified and fixed

Service

They are a really friendly team and all work well together

Service

Easy to contact and book the appointment. Professional staff from arrival to service desk

Service

Replaced a part that was not in stock but got the part same day and fitted

Service

I have had numerous cars over the years from this dealer

Service

The work was carried out in the time frame stated.

Service

Bowkers have looked after , fixed , serviced my M3 for nearly 40,000 miles and always expertly done and trusted to do good , honest work with skill and expertise.

Service

Got great advice and super service

Service

Sales representative Alison Prowse was brilliant through every step ranging from her knowledge at my first enquiry right through to collection. Wouldnt buy a new BMW off anyone else.

Sales

Prompt and efficient, friendly service from all the staff I engaged with.

Sales

Excellent sales staff. Alison was fantastic from start to finish.

Sales

She kept me inform twice a week on the car status

Sales

Tom Aitkenhead was fantastic and nothing was too much trouble. I visited about 3 times before I made a decision regarding my car choice and Tom remained patient throughout. The handover of my new car was excellent and very professional.

Sales

Your sales executive - Alison - was very professional in her manner and could not do enough for me.Any questions were answered in a very friendly manner and I have great confidence in her if I were to have any issues.

Sales

Very happy with the new the car and despite Covid 19 restrictions, the collection of my new car was still a great experience!

Sales

Always happy kept in loop at all times

Sales

Happy with the overall experience at the centre.

Sales

Treated as individuals, a great and personal experience, keen to please approach; highly professional whilst at the same time friendly and approachable, in an immaculate environment. Nothing too much trouble.

Sales

Everything sorted in good time

Sales

excellent communication and customer service throughout.

Sales

Able to answer all my questions

Sales

The staff were friendly and approachable and Megan the car sales manager went out of her way to make sure the experience was a great one for me.

Sales

As above

Sales

Excellent Service

Sales

No issues

Sales

Sue Heaton kept me up to date on all aspects from delivery to finance. Excellent

Sales

All was made clear and easy on collection

Sales

Even in these more challenging times it still felt like a personal experience; which is what you want from your BMW Centre and purchase experience.

Sales

Bowkers always offer an excellent service, attentive but not pushy - which I hate!