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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW Help: Recalls

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MINI Sales Executive

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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BMW & MINI Technician (Preston)

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Where Next?

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Darren Thomason

Finance Director
  • Years at the dealership 18
  • Years in the industry 19
  • Department Director
  • Hobbies Darren enjoys playing golf, watching football and also being on the board of governors for a local school!

Wayne Hyatt

Service Manager
  • Years at the dealership 1
  • Years in the industry 26
  • Department BMW Service
  • Hobbies Golf, spending time with family and eating out.

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

Aftersales Business Consultant
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 3 Months
  • Years in the industry 14
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Disappointingly after having the car for three days when I picked it up and started the ignition the service overdue indication came on screen from the previous year. the care manager had to get the car reset .

Service

I cannot speak high enough of The Bowker people and their high attention to customer care!

Service

topservice

Service

Everything is checked put and results explained

Service

I was attended to quickly and efficiently

Service

A fantastic experience dealing with Bowker BMW, a special mention to Michelle who ensured everything went smoothly.

Service

Not overly impressed with the valeting. Windscreen was smeared internally and need cleaning at home.Boot had not been cleaned.

Service

Again I allowed 90 minutes as promised, leaving the car at 12 noon, returning at 13.30 but the car was not ready until 24.15. In every other way the service experience met my expectations.

Service

Did everything they said they would

Service

Friendly, professional service.

Service

Car was fixed. Paid my warranty excess only. Massively happy about that. Loan car did the job.

Service

Professional , knowledgeable and exceptionally helpful service agent. (Ms Pearson Lee)

Service

Professionally completed as scheduled. Ewan is a credit to you.

Service

Problem was fixed quickly with no waiting time and transport arranged to get me to/from work

Service

All the staff are so pleasant and helpful both in person and on the phone

Service

Problem resolved , kept informed throughout investigation and repair.

Service

I had no problems what so ever. You book your vehicle in and it comes back, so easy.

Service

Great communication, faults fixed.

Service

everything

Service

Very prompt attention and quick and thorough service

Service

Very happy with the service provided

Service

Sorted the problem. Car picked up and dropped off. Simple.

Service

There was confusion over my service pack otherwise would have give 10*

Service

Michelle, dealt with me from the beginning to the end of the experience maintaining continuity which was highly appreciated. She kept me fully informed at all stages and was friendly and professional. Well done.

Service

Service advisor did not have my correct email address on record after I provided it over the phone. This resulted in my appointment date and time not being confirmed by email as informed. I rang up the next day to confirm. Staff are friendly though.

Service

Staff could not do enough, very professional in there job.

Service

Brilliant service.

Service

I have e-mailed Bowker Preston with my comments on 9 May.

Service

Good service provided

Service

I was kept waiting too long. The car went in at 10.30 for collection around 2pm.it was 4pm before the car was ready. Fortunately I wasn't in a great hurry. Also a significant disciunt was applied aand apologies given for the delay.

Service

Friendly and professional environment.

Service

Absolutely clear on what needed to be done

Service

Work was carried out on my car and completed before the expected time, enabling me to carry on with my plans for the day

Service

Good service during and following the sale

Service

Efficient and effective experience, well managed and well presented

Service

Booked in for Break fliud change and MOT and was under the understanding that break fluid was covered on my SERVISE PACK only to be told that it’s was chargeable as it was the second break fluid change even though my service pack was still valid.

Service

everything went according to the plan

Service

My car was an ex BMW car which had its 1st service at under 10,000 mls & under 6 months old. This caused my '2nd' service (which was to be a 'Major' service costing circa £600) to be required after only 2½ years with less than 16,000 mls on the clock

Service

Not offered the curtesy car ad ruquested asked for auto diesal was given manual

Service

Again same as first answer.

Service

Great service

Service

Because I was quoted different prices via the telephone, internet and in person.

Service

The car was dealt with efficiently and I felt that Eoghan provided time to listen and discuss the 'symptoms' I had identified.

Service

Car serviced whilst you wait in pleasant and comfortable surroundings drinking good free coffee. After service the car is returned washed and cleaned.

Service

Very flexible and very customer focussed

Service

Generally good, though booking in etc can sometimes be difficult (I appreciate that this is because you are busy).

Service

See above. Otherwise service experience was good.

Service

Dealt with quickly & professionally. Made to feel valued

Service

The service was completed to a very high standard

Service

The whole process was efficient and pleasant

Service

They said checked the system to see if car had any updates outstanding and had recorded in service sheets that nothing was outstanding. It was only after I told them when collecting the car that there was something that another dealer had told me

Service

Courtesy given throughout, timely pick up and friendly along with video of car progressing through its service

Service

Courteous and comprehensive

Service

The service we get. We get free coffe and we're always updated.

Service

Ieuan and Michelle are always welcoming and give an efficient service.

Service

As above they have always been great to deal with and very helpful.

Service

Most motor dealers are still stuck in the 1980's (Williams BMW Manchester service Department for instance) or Audi (Bolton.....'if you want a reliable car 'son' buy Japanese'). Bowker are efficient, modern and devoid of the usual macho bravdo

Service

Everything went smoothly

Service

All would appear to be fine

Service

It was excellent.

Service

Good price on Tyres. Friendly staff updating me on the process and offering options of the jobs carried out on the car.

Service

Best BMW Dealer I have dealt with by far. From the moment you walk in and are met by the reception staff until you meet the service department you are made to feel very special.

Service

The appointment was arranged quickly and efficiently. The service took longer than we expected but this was due to a complete update being required.

Service

The work was done quickly.

Service

Polite, courteous and welcoming

Service

I asked for the car back at 3pm, the service advisor wrote 2.30pm on the sheet however I had to chase it at 4pm and got the car back at 4.45pm. As it happens I was able to rearrange my day but had I not been able to, it could have caused an issue.

Service

Excellent service & a taxi into town

Service

Very satisfactory experience.

Service

Very efficient service overall,pleasant and very informative information from the service staff

Service

Hassle free

Service

Kept in contact and informed and fixed the problem quickly

Service

Completely satisfied with everything

Service

Customer care throughout process of booking appointment to picking car up

Service

Polite and efficient service. Comfortable waiting environment. Personal feedback on the MOT/health check.

Service

Great experience - did exactly as requested and provided video link afterwards.

Service

Everything was as promised, no delays meaning no disruption to working day due to courtesy car

Service

Excellent staff and car collection and delivery service

Service

Very helpful and polite Given all the information about the car and service

Service

Punctual and efficient

Service

Always very helpful & knowledgeable.

Service

Easy to deal with on this occasion

Service

The service people are excellent, and are very helpfull

Service

Because been done good job and wash my car.

Service

Problem identified and resolved with the minimum of fuss.

Service

price in the end was a lot over what i expected, not their fault as was due to tyres, four illegal ones due to bulging caused by pot holes as tread was great.

Service

Personal friendly approach

Service

see answer to Q1

Service

The process was well managed and I was kept informed

Service

Very friendly and professional service from reception through to completion of work.

Service

Jobs requested done in time given. Car collected from and returned to home address. Service reception staff a pleasure to talk to.

Service

Sunroof now doesn’t work

Service

They did what they said they would do vey well and on time

Service

Very professional staff who provide a first class service.

Service

No problems. MOT and service completed at the same time

Service

Everything runs like clockwork.

Service

Very efficient and very welcoming.

Service

Fantastic team!

Service

Replacement of failed component under warranty was carried out satisfactorily. We dropped the car off for the repair and in immaculate condition. When the car was returned we were horrified to see the dirty paintwork following its complementary wash.

Service

Bit pricey!

Service

Good communication and flexibility.

Sales

As mentioned above the car was purchased through Motability for my son and I and was very daunted about the whole process and if honest a little apprehensive with it being Motability , we were treated amazingly and the showroom and staff are a credit

Sales

The dealer new all about the car in detail including the model I was looking at. The reception team, sales team handling of my enquiry, test drive, loan of a car to test, followed by constant contact with updates was very professional.

Sales

Ben Cornwall was very approachable and his knowledgeable regarding the BMW products was second to none. I regularly purchase a new car (every eighteen months to two years) and can honestly say Ben was the best salesperson I have ever dealt with.

Sales

From start to finish great service 5 star well deserved!

Sales

Everything ran as smoothly as we could have hoped, and the sales service was extremely helpful.

Sales

The salesman was very good.

Sales

Outstanding customer service. My father purchased all of his cars from Bowker BMW and will continue to do the same. A very professional and organised dealership.

Sales

Because I can’t think how they could have made it any better.

Sales

professionalism

Sales

Bowkers were brilliant at sourcing the spec I required, they made the purchase process very easy and pleasant

Sales

The patience of the sales executive was second to none and he was attentive to every request

Sales

From start to finish the experience has been first class.

Sales

My contact Alison at Bowkers BMW Preston was not only friendly and informative, she came across as truly invested in making my experience perfect, I could not of asked for any better. She is a credit to Bowkers and BMW as a whole

Sales

From walking into the showrooms for the first time to leaving with my new car I was treated with courtesy and made to feel like I mattered as a customer. Tom was passionate and knowledgeable about the car he was selling and helped make the experience

Sales

Centre very professional and staff were great.

Sales

Seeing the car i traded in on a used car lot two days later still with my private plate on it! Not acceptable!

Sales

Sue couldn’t do enough to help. Answered any queries quickly and I was never rushed through the process.

Sales

Very professional

Sales

Even when I was unable to go to Preston to receive the car. Tom drove it and brought it to me at work. Really liked this customer support.

Sales

Simon, the new car salesman, really went out of his way to help, even when there was a complication with the delivery was very helpful

Sales

I was made to feel welcome and important

Sales

The centre worked hard to ensure I was completely satisfied with the purchasing experience.

Sales

Because I am satisfied

Sales

The staff at the centre were excellent and went out of their way to assist me and find me a car I wanted. They explained all aspects of the car as I previously was a committed Audi customer and wanted to be certain that the new car met my needs

Sales

Was really helpful

Sales

Bowkers Preston has a great family atmosphere where all staff in all departments work closely together providing a BMW centre that is always a pleasure to visit. Only the odd call was not returned promptly - otherwise would have been a 5.

Sales

I am very satisfied with my experience. Bmw Preston we’re very accommodating when my car was delayed and they provided me with a curtesy car whilst I was waiting for mine to arrive.

Sales

Alison Prowse was most helpful and communicated with me regularly with updates regarding the car.

Sales

Bowker BMW Preston has been my only choice for purchasing a new car from the start. The team are excellent.

Sales

Sue Heaton at Bowker BMW is an excellent sales person, her customer service skills are fantastic.

Sales

Everything was well organised and timed perfectly. I was kept informed at all stages.

Sales

Very pleased no issues excellent service

Sales

Fast efficient service everyone helpful

Sales

All staff very helpful

Sales

Ben in sales was great, he took time to find the exact spec I was looking for

Sales

Was really made to feel special on the day and it was a very well organised and efficient transfer.

Sales

great dealership great staff.Tom Aitkenhead was our sales person nothing was to much trouble

Sales

because you provided us with a truly unique and very personal experience from start to finish

Sales

Very smooth service, car was shiny and new and I got a dog bowl for "Boots" our puppy, what more could we expect.

Sales

Sales handover went beyond expectation levels

Sales

Bowker BMW at Preston and Sue Heaton in particular were excellent. A real joy even though it wasn’t our first new BMW.

Sales

All the staff at the centre were very helpful and friendly, I was offered a drink when I arrived and I did not wait long to be seen. I would recommend BMW Preston for the excellent service you receive.

Sales

From inception through to delivery the process was seamless, good communication from all involved, especially superb, the handover process coordinated by Alison Prowse, a wonderful experience.