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ABOUT CENTRE

Find out more about what we do and our team.

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Impress with the new BMW Shadow Edition

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BMW/MINI Technician

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The BMW Lower Emissions Allowance.

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Motorcycle Technician (Full-time)

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BMW i3 Service Inclusive

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW & MINI Motability Awareness Day

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BMW Connected – now a one stop shop for personal digital mobility

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WIN A BMW 2 SERIES GRAN TOURER WITH SEVEN SEATS FOR AUGUST BANK HOLIDAY.

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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BMW/MINI Technician

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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Preston BMW i Test Drive Event

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The Bowker BMW Become Electric Breakfast

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Preston2Munich

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Preston2Munich Challenge

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International Engine of the Year 2015

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The new BMW M2

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BMW Concept M4 GTS.

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BMW 3.0 CSL Hommage R: The perfect fusion of driver and machine

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LIFE BEGINS AT 40.

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BMW SWEET CHARIOT STUDIO INVITES RUGBY FANS TO SHOW THEIR SUPPORT FOR ENGLAND

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FUNCTIONALITY NEVER LOOKED SO GOOD.

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BMW 2 Series Gran Tourer Launch - 6 June

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The Hive Blackburn and Darwen Business Awards - Sponsor Announcement

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Oakhill targets more community involvement and regional glory in 2015 after Bowker donation

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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See BMW’s Most Expensive Paint in the Flesh!

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Top Tips for Winter Driving.

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Bowker Motor Group Confirms Further Preston Expansion.

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Power play: The new BMW X5 M and new BMW X6 M.

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Lancashire’s First BMW i Agent Opens in Preston.

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Bowker Accident Management.

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The New BMW 2 Series Convertible.

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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BMW/MINI Technician

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Darren Thomason

Finance Director
  • Years at the dealership 18
  • Years in the industry 19
  • Department Director
  • Hobbies Darren enjoys playing golf, watching football and also being on the board of governors for a local school!

Wayne Hyatt

Service Manager
  • Years at the dealership 1
  • Years in the industry 26
  • Department BMW Service
  • Hobbies Golf, spending time with family and eating out.

Simon Naylor

Business Manager
  • Years at the dealership 5 1/2
  • Years in the industry 19
  • Department Finance
  • Hobbies Simon enjoys Golf, going to the gym, spending time with his family and socialising!

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

New Car Sales Executive
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 3 Months
  • Years in the industry 14
  • Department New Car Sales

Chris Avery

Sales Trainee
  • Years at the dealership 3 Months
  • Years in the industry 3 Months
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It's was a good experience, staff friendly and helpful.

Service

See above

Service

See above.

Service

Was greeted on arrival, informed of what would be undertaken, given estimated time of completion and kept in contact with

Service

easy to book service and always completed efficiently

Service

Did an excellent job, my car and I were both well looked after

Service

Efficient service and superb valet

Service

Appointment made easily, and service from staff second to none

Service

Job completed on time. Friendly staff. Good service.

Service

The service side of the business in very good at delivering what is required, however it is expensive. They seem to have a lot of admin staff you have to go through a reception desk before you can talk to someone on the service desk.

Service

Done on time and returned clean

Service

Lovely customer service

Service

Wanted nothing more

Service

as answered in question 1

Service

Fantastic, The guy's in Mini are Fantastic

Service

As above

Service

I took my vehicle in because of a problem that turned out to be outside the warranty. You agreed to help resolve the problem as a gesture of good will which I cannot fault.

Service

First class efficient hassle free

Service

Again, everything was excellent. I liked the video that the technician sent via text about the tyres, exhaust etc. The car was cleaned to a high standard and I was informed how long everything would take.

Service

There is generally a wait time of at least 10 minutes when dropping off/picking up the car - even at 7.30 in the morning!My car was scratched by BMW staff during the last visit and so I'm now having to bring my car back for the 3rd time.

Service

As above

Service

I hadvisitx3. no space to give in full 1st issue parking sensors which then need order a part, tyre monitor issue not found again, recall issue not told about 2nd was sensors part fix and service which did find tyre monitor fault 3rd fit monitor part

Service

Service was carried out as promised. I appreciated the video tour of the car.

Service

Eventually work completed but took longer than expected.

Service

Everything explained and completed on time.

Service

There could have been an issue with the length of time I needed my courtesy car but I was sorted for me with no trouble. Bowkers rang me to say they could do my service that was due at the same time as the repair. That saved me another trip.

Service

As above

Service

They exceed my expectations every time

Service

good prompt professional service

Service

Had to have three visits, second time wrong part arrived. Third time should have just taken 10 minute to plug part in - but made to wait two hours. Complained when received telephone survey and told I would receive call back, never had any call.

Service

As above.

Service

Car boot was and no rear lights, turned up with no appointment and it was diagnosed within 2 hours. Although a part had to be ordered.

Service

See above

Service

One issue with car phone cannot be resolved apparently due to software issue, car interior was cleaned but some bits missed which then looked odd e.g. Half of dashboard / display

Service

I very much appreciate the personal level of service received. There were a couple of minor issues on the day, but the attitude in resolving these was very good.

Service

great sevice

Service

Good

Service

30 min wait to pick up car

Service

All very easy and completed on time as promised

Service

Their customer service was excellent. They carried out all the work that I asked.

Service

all staff at Bowker are very courteous and accommodating. I have dealt with Eoghan Gilbert over many years now, and he has always provided top level customer service and is a credit to BMW/Bowker

Service

Great service

Service

As per question 1

Service

Very efficient

Service

Everything done efficiently and car was ready for the time I needed it.

Service

Feel they could have sorted warranty approval quicker

Service

Could not find any fault with service.

Service

As above

Service

As above. The service and all the Team at Bowker Preston have always been excellent. 1st Class.

Service

Coffee was great !!

Service

Day after leaving from waiting for 3.5 hours whilst service being done., the next morning the Ad Blue warning came in with only 1000 miles. Had to go to Halfords and get sorted. Should have been done

Service

Straight forward service, with great communication and even managed to bring my car to me when my arrangements to collect the car changed unexpectantly.

Service

I asked for a specific time for the car to be serviced, to fit in with my schedule for the day, and collected the completed car exactly on time and fully prepared.

Service

Punctual and polite.Well looked after whilst waiting.Totally efficient with paperwork.

Service

Outstanding customer service, Mr Boardman and his team talked me through every step of the way when I encountered a problem with my car. I felt very reassured and would recommend Bowmer BMW Preston to anyone, faultless from start to finish.

Service

Polite service but took until the end of the day when I rang to tell me I couldn't have my car until next day because part had to be ordered in. No offer of a courtesy car even when I had been inconvenienced

Service

minor jobs completed quickly

Service

Car serviced quickly, availability of a good wifi connection enabled me to work whilst waiting for the car.

Service

I have no complaints regarding Bowkers and their staff who seem very efficient and friendly. On this occasion I needed a hire car whilst mine was waiting for a part. I did not like the arrangement with enterprise car hire.

Service

The service was carried out within the timescales given and I was kept informed by your courteous staff

Service

When I handed over the keys I mentioned I had been having problems with an intermittent oil warning display. Action on this was not fed back to me, also I now know that the mechanic reported a low level of oil but this also was not reported back.

Service

Everything went to plan... with very polite and courteous staff handling the 'admin'. One improvement on the 'video' offered during work on the car.... could this be offered as something that could be 'saved' by the owner of the car?

Service

I would have been completely satisfied, but BMW would not allow Bowkers to carry out a brake fluid change, due 10 days later and means I have to revisit to have the work carried out.Pathetic of BMW!

Service

Very pleasant staff, very organised & made to feel like a VIP.

Service

Friendly & efficient service

Service

Upon returning my car from Service the driver damaged my back NS wheel. An accident which immediately he arranged to repair. My car was brought back from repair. A very poor sub standard repair which had to be rectified again.

Service

Had excellent service from all the staff at Bowkers Preston, especially Eoghan on the Service desk. the many problems with my 3 series were diagnosed quickly, the nature of the faults were fully explained as was the work required to remedy them.

Service

Appointment on time and completed in the time advised

Service

Job done whilst waiting, able to work from showroom.

Service

Fast and efficient as always.

Service

Excellent service.

Service

We arrived with a problem, puncture, and the team went out of their way to help us

Service

Concerns over high fuel consumption, required upgrade on engine control unit performed at same time. Time will prove effectiveness ref fuel consumption.

Service

I had performance exhaust fitted at the same time as first service on my M2. The stereo would not play the music from my phone. It was to be sorted at the same time. When I collected the music would still not play, the valves didn't work on exhaust.

Service

Relaxed atmosphere and comfortable

Sales

All my needs catered for and kept fully informed

Sales

Everything as the previous comment

Sales

Service from Tom Aitkehead was brilliant. he explained everything really well, he also knows his cars and was very knowledgeable. on the day I went to pick my car up Tom met me at the train station and once again could not have been more helpful.

Sales

As I said previously, exceptional customer service with a smooth change from my old to my new vehicle.

Sales

See above.

Sales

Staff were very attentive and thorough in explaining features of car etc

Sales

The sales executive Tom kept in contact with me throughout and demonstrated a real passion for the BMW Brand and for dealership he worked for. A true credit to his profession !

Sales

The staff across the business gave us great attention plus a special little extra and personal touch to make the purchase easy and the delivery a special day. Definitely felt they all went that extra mile to make it happen as we needed it to. Thanks

Sales

Because that is the way I feel about our experience at Bowker.

Sales

Perfect correspondence and service

Sales

Sales staff very friendly and helpful and had excellent knowledge of the vehicle range

Sales

First class.Very friendly, knowledgeable sales ream. Not pushy. Happy to go the extra mile to make it a pleasurable experience.Nice showrooms with good selection of range on display.

Sales

negotiations went very smoothly

Sales

Delivered on time , sale staff were excellent.

Sales

Ben Cornwell and Megan Sellers were excellent. They provided prompt answers to all the questions I had and were extremely helpful in sorting out the issues even some beyond those directly associated with the sale itself. First Class service thanks

Sales

Good deal; prompt delivery; regular updates

Sales

See above

Sales

Overall experience excellent

Sales

Efficient and helpful whilst not being pushy for a sale

Sales

Again the all transaction went without any problems and you are made to feel like a customer,treated with respect and not patronised .

Sales

Dave Hiney was excellent to deal with, very polite and extremely knowledgeable

Sales

As above nothing was too much trouble for Ben and other staff on his days off

Sales

The service at Bowker in Preston was absolutely outstanding. They kept me up to date with the where my new car was up to and were very helpful in taking in my previous car (MOT was due to run out) and giving me an automatic X1 until new car arrived

Sales

I was given a delivery date on the day of placing the order and the car arrived sooner than expected. Collection was easy, the car was very well presented and Alison went through everything with me before I left. No complaints at all, very happy.

Sales

The staff couldn't do enough to help and were in contact with me every step of the way

Sales

Did what I asked them to do and all went according to plan

Sales

I was totally satisfied purchasing my BMW. The sales person was excellent. He did not put any pressure on me to buy the car. He explained everything about the car and his knowledge on product was very good.

Sales

I found buying my new car very enjoyable the staff so helpful everything dealt with no problems at all

Sales

Brilliant experience from first showroom visit to after sales care; could not have been improved upon. Cannot commend, too highly, the Bowker Preston Team; Alison, my salesperson, and Megan, Sales Manager, were tremendous. First rate customer service

Sales

Friendly professional service from all I dealt with

Sales

Prompt and efficient service

Sales

Although delivery was delayed I was looked after and received really good service. This was my second purchase. I came back because of the service I received.

Sales

I was extremely happy with all aspects of the purchase.in particular simon dickason from new car sales.

Sales

Very efficient , friendly and helpful staff, so much more personal with a family run business

Sales

great service, no pressure applied for sale. Enjoyable experience

Sales

The transaction was easy and communication good

Sales

Everything was very efficient and all was as promised

Sales

Couldn't ask for anymore. We had a friendly, knowledgeable sales person in Alison Prowse. The whole process was smooth and easy. Everything we asked was explained and generally left the whole family feeling relaxed and happy. Thanks Alison again. ??