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ABOUT CENTRE

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Service Advisor (Full-TIme)

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Motorcycle Technician (Full-time)

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BMW i3 Service Inclusive

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW & MINI Motability Awareness Day

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BMW Connected – now a one stop shop for personal digital mobility

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WIN A BMW 2 SERIES GRAN TOURER WITH SEVEN SEATS FOR AUGUST BANK HOLIDAY.

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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BMW/MINI Technician

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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Preston BMW i Test Drive Event

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The Bowker BMW Become Electric Breakfast

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Preston2Munich

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Preston2Munich Challenge

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International Engine of the Year 2015

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The new BMW M2

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BMW Concept M4 GTS.

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BMW 3.0 CSL Hommage R: The perfect fusion of driver and machine

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LIFE BEGINS AT 40.

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BMW SWEET CHARIOT STUDIO INVITES RUGBY FANS TO SHOW THEIR SUPPORT FOR ENGLAND

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FUNCTIONALITY NEVER LOOKED SO GOOD.

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BMW 2 Series Gran Tourer Launch - 6 June

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The Hive Blackburn and Darwen Business Awards - Sponsor Announcement

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Oakhill targets more community involvement and regional glory in 2015 after Bowker donation

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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See BMW’s Most Expensive Paint in the Flesh!

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Top Tips for Winter Driving.

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Bowker Motor Group Confirms Further Preston Expansion.

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Power play: The new BMW X5 M and new BMW X6 M.

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Lancashire’s First BMW i Agent Opens in Preston.

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Bowker Accident Management.

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The New BMW 2 Series Convertible.

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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BMW/MINI Technician

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Darren Thomason

Finance Director
  • Years at the dealership 18
  • Years in the industry 19
  • Department Director
  • Hobbies Darren enjoys playing golf, watching football and also being on the board of governors for a local school!

Wayne Hyatt

Service Manager
  • Years at the dealership 1
  • Years in the industry 26
  • Department BMW Service
  • Hobbies Golf, spending time with family and eating out.

Simon Naylor

Business Manager
  • Years at the dealership 5 1/2
  • Years in the industry 19
  • Department Finance
  • Hobbies Simon enjoys Golf, going to the gym, spending time with his family and socialising!

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

New Car Sales Executive
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 3 Months
  • Years in the industry 14
  • Department New Car Sales

Chris Avery

Sales Trainee
  • Years at the dealership 3 Months
  • Years in the industry 3 Months
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Day after leaving from waiting for 3.5 hours whilst service being done., the next morning the Ad Blue warning came in with only 1000 miles. Had to go to Halfords and get sorted. Should have been done

Service

Straight forward service, with great communication and even managed to bring my car to me when my arrangements to collect the car changed unexpectantly.

Service

Outstanding customer service, Mr Boardman and his team talked me through every step of the way when I encountered a problem with my car. I felt very reassured and would recommend Bowmer BMW Preston to anyone, faultless from start to finish.

Service

Polite service but took until the end of the day when I rang to tell me I couldn't have my car until next day because part had to be ordered in. No offer of a courtesy car even when I had been inconvenienced

Service

I asked for a specific time for the car to be serviced, to fit in with my schedule for the day, and collected the completed car exactly on time and fully prepared.

Service

Punctual and polite.Well looked after whilst waiting.Totally efficient with paperwork.

Service

minor jobs completed quickly

Service

Car serviced quickly, availability of a good wifi connection enabled me to work whilst waiting for the car.

Service

I have no complaints regarding Bowkers and their staff who seem very efficient and friendly. On this occasion I needed a hire car whilst mine was waiting for a part. I did not like the arrangement with enterprise car hire.

Service

The service was carried out within the timescales given and I was kept informed by your courteous staff

Service

I would have been completely satisfied, but BMW would not allow Bowkers to carry out a brake fluid change, due 10 days later and means I have to revisit to have the work carried out.Pathetic of BMW!

Service

Everything went to plan... with very polite and courteous staff handling the 'admin'. One improvement on the 'video' offered during work on the car.... could this be offered as something that could be 'saved' by the owner of the car?

Service

When I handed over the keys I mentioned I had been having problems with an intermittent oil warning display. Action on this was not fed back to me, also I now know that the mechanic reported a low level of oil but this also was not reported back.

Service

Very pleasant staff, very organised & made to feel like a VIP.

Service

Upon returning my car from Service the driver damaged my back NS wheel. An accident which immediately he arranged to repair. My car was brought back from repair. A very poor sub standard repair which had to be rectified again.

Service

Friendly & efficient service

Service

Had excellent service from all the staff at Bowkers Preston, especially Eoghan on the Service desk. the many problems with my 3 series were diagnosed quickly, the nature of the faults were fully explained as was the work required to remedy them.

Service

Appointment on time and completed in the time advised

Service

Job done whilst waiting, able to work from showroom.

Service

Fast and efficient as always.

Service

Excellent service.

Service

We arrived with a problem, puncture, and the team went out of their way to help us

Service

Concerns over high fuel consumption, required upgrade on engine control unit performed at same time. Time will prove effectiveness ref fuel consumption.

Service

I had performance exhaust fitted at the same time as first service on my M2. The stereo would not play the music from my phone. It was to be sorted at the same time. When I collected the music would still not play, the valves didn't work on exhaust.

Service

Eoghan was brilliant from start to finish!

Service

Friendly staff understand that business users just want to get the job done as quickly and easily as possible.

Service

Car delivered back beautifully cleaned.

Service

Perfect serve ice from start to finish.

Service

Well looked after whilst CAR was being deadly with

Service

Friendly and helpful staff

Service

Excellent service experience all members of staff were informative and pleasant. I liked the vehicle report/video of the health check. One criticism would be I didn't know I was going to receive the report in an e-mail, and only read it after I left.

Service

Kept in form of any issues

Service

Although no fault could be detected I felt every effort was made to identify the problem I have.

Service

2 hours 40 mins for two new tyres and a puncture repair. Seemed excessive.

Service

Reception staff failed to tell Service staff I was waiting, took this into my own hands after quarter hour waitUnable to carry out booked wheel alignment due to equipment not being available, understand this was known to some at the time of booking

Service

Was advised would receive a call back regarding an issue with a bald patch reported on front tyre. Spoke to lady on reception who advised euwan would call me back. Never receive a call to advise.

Service

All queries answered, every opportunity for a number of test drives, friendly & knowledgeable staff

Service

Good attention to detail and feel like a valuable customer.

Service

No issues

Service

Quality service and helpful staff

Service

Great customer service

Service

It took over a week to get the replacement EGR valve and for most of that time Enterprise could not supply a BMW and I had to drive around in a Volvo.

Service

The work was carried out efficiently and quickly.

Service

backinagainforfaultyhandbrakesecondtimeonlyhadcarforweeks

Service

Would have been 5 if they hadn't have missed bits when they cleaned it...

Service

Attentive service throughout.

Service

I had to wait to see a service adviser to book my car in for longer than I felt was necessary. First adviser busy with other customer but other adviser free.

Service

I feel that the service was comprehensively carried out in the time frame given

Service

Received efficiently. Looked at extra aspects for me. Completed on time. Car wash not as good as previous. Biscuits not as good but pleasant sitting area and newspapers, magazines and tv available.

Service

Excellent customer service.

Service

Booking was easy to do and the service provided was quick, friendly and efficient

Service

the car was returned in an unsatisfactory condition. It is clear that the dog guard and rear mat were removed,nothing was refitted . The rear seats were up.The dog guard loose. First aid cover not refitted. I cannot get these now to fit.

Service

Unfortunately there was a rather long lead in time from booking the service to actually having it done. The service and recall took 2 days - that was OK, but I would have had to wait a further fortnight to have a loan car. Not satisfactory.

Service

Michelle at Bowker was very helpful and took very precise details of all the issues.

Service

My car came back worse than it went in.

Service

Efficient service. Polite pleasant staff. Kept informed. Treated with courtesy & respect.

Service

Appointment was carried out as planned. Courteous service, in a nice atmosphere.

Service

Friendly staff and a pleasant experience

Service

Service was done in time, the receptionist was courteous, and the price was very reasonable,

Service

booked in for 90 minute appointment. Kept waiting for an additional hour.

Service

Left my car with you while I went on holiday for over a week and not all the required work was completed.

Service

Very professional and good service both personal and to the car.

Service

Quick efficient service and staff very helpful

Service

kept in constant contact with updated information

Service

On completion of the work I found car black boot marks all over the floor in the drivers area, unfortunately I did not notice this until I returned home which then required a second visit back to the dealership and wait while it was cleaned

Service

Everything went well as expected

Service

The service department staff at the desk sounded quite rude.I didnt get the chance to get few things that were in red done as the video came in evening. Car service was done perfectly well as would expect from BMW. five stars for that.

Service

Car booked in no delay. Collected on time air con fault fixed.

Service

Excellent

Service

They sorted the problem out

Service

Very good whole process went smoothly.

Service

every thing went as planned

Service

I never give full marks so it keeps you on your toes

Service

Polite and efficient greeting when arriving for Mot.

Service

My car was not looked after after service was done. It was not washed and valeted on the same day and was not locked when kept in the car park area. Some of the staff in the customer service was rude. No courtesy to ask for tea and coffee.

Service

The service is friendly and efficient

Service

Just a great service from start to finish

Service

The issue I had was when I received the vehicle back I certainly did not expect the next service to be schedule in 3500 miles! That means I will probably be back in for a service in three months! For a 25k vehicle I see this a completely unnecessary.

Service

passenger seat not movable without door open. not realised at purchase limited fix has priblems

Service

Having the collection and delivery service is very convenient also I was kept informed of the progress all along of the work being done to my vehicle. On the return, it was sparkling clean having had a wash and vac.

Service

Easy to book and peace of mind it will be soundly looked after in their safe hands.

Service

Excellent customer service and all work carried out under used car warranty

Service

Some delay waiting for the service desk but otherwise ok

Service

Changing Wheels from Winter to Summer and the Summer wheels had been sent back to storage?

Service

All servicing & the MOT were completed in the time period given and everyone was friendly and polite.

Service

All staff welcoming, was greeted with a smile, all staff pleasant told to take a seat and have a coffee everyone helpful

Service

No criticisisms

Service

I had an unplanned visit to fix a fairly serious problem of fumes entering the cabin. John in the service sept was extremely helpful in diagnosing the fault, not allowing me to drive the car, arranging for me to get home and then sorting the repair

Service

Everything completed as discussed.

Service

A quick and painless procedure. Arrangements were made, and it all worked.

Service

MoT an final warranty checks were carried out effectively and comprehensive information provided, including a video of the procedure.

Service

Bowker Preston is an excellent place to take your car to to be serviced (MOT'd) everyone from the ladies on the reception desk to Mr Houghton who looked after me and my car are superb. my car was returned immaculately clean inside and out.Thank you.

Service

Easy to book in, MOT completed on time, friendly and informative service advisor (Ewan).

Service

Friendly, efficient, helpful. More concerned about making money than they ever were at Southport Superbikes.

Service

The service was quick and efficient. Staff were very pleasant and explained everything well.

Service

Care very good but overall took longer than I was told it would

Service

I was looked after by all team members in a very professional and courteous manner. Eoghan Gilbert has looked after me on many occasions throughout the years and his dedication to customer satisfaction has never waivered. well done Eoghan and team!

Service

The service team were smart, polite and efficient. The service was carried out as explained to time and cost. The car was clean and fully functional

Service

14 years I have been with Bowker and I have always had the utmost professional and friendly service provided, this last occasion was no exception.

Service

receipts and paperwork were provided with the wrong details, replacement was promised via post but never delivered

Service

A problem item that was reported before the service was still there after the service.

Service

Did what I asked them to do and all went according to plan

Sales

The staff couldn't do enough to help and were in contact with me every step of the way

Sales

I was totally satisfied purchasing my BMW. The sales person was excellent. He did not put any pressure on me to buy the car. He explained everything about the car and his knowledge on product was very good.

Sales

I found buying my new car very enjoyable the staff so helpful everything dealt with no problems at all

Sales

Brilliant experience from first showroom visit to after sales care; could not have been improved upon. Cannot commend, too highly, the Bowker Preston Team; Alison, my salesperson, and Megan, Sales Manager, were tremendous. First rate customer service

Sales

Prompt and efficient service

Sales

Friendly professional service from all I dealt with

Sales

Although delivery was delayed I was looked after and received really good service. This was my second purchase. I came back because of the service I received.

Sales

I was extremely happy with all aspects of the purchase.in particular simon dickason from new car sales.

Sales

Very efficient , friendly and helpful staff, so much more personal with a family run business

Sales

great service, no pressure applied for sale. Enjoyable experience

Sales

The transaction was easy and communication good

Sales

Everything was very efficient and all was as promised

Sales

Couldn't ask for anymore. We had a friendly, knowledgeable sales person in Alison Prowse. The whole process was smooth and easy. Everything we asked was explained and generally left the whole family feeling relaxed and happy. Thanks Alison again. ??

Sales

because I got what I wanted, when I wanted and was kept informed all the way.

Sales

Great interpersonal skills and attention from Sales Executive Dave Hiney, and assistant Chris Avery. Good product knowledge, and introduction to the vehicle on collection. The video of the car prior to collection was also a nice touch.

Sales

Very helpfull and professional

Sales

I was impressed with the Whole team at Bowker, especially Katy Baxter , Megan and TomA Superb team Was particularly pleased with Tom Aitkenhead

Sales

Excellent client service and professional.

Sales

Preston BMW Thankyou for a wonderful experience buying a new BMW

Sales

Fabulous service from Sue, nothing too much trouble ?

Sales

The service from Tom Aitkenhead was great from start to finish and I can't say anything I would have changed.

Sales

Excellent customer service

Sales

The service I received from Tom Aikenhead was exceptional from start to finish.

Sales

I was kept up to date on a weekly basis about delivery. Delivery was right on time.

Sales

Very professional saleswoman (Sue) , was very helpful, accommodating, answered all questions and made it easy to decide

Sales

listened to my needs, and listened to how much I wanted to spend each month, and I got exactly the car I wanted, at the right price, amazing car

Sales

Excellent customer service, especially Mr.S Dickason was very helpful for choosing the right car, and throughout the buying process.

Sales

The staff at Preston Bowker BMW are very helpful and friendly they took care of me in the purchase of my new M4 lci competition pack. I would certainly recommend them .

Sales

Alison made the experience of buying our first brand new car a real pleasure. Plus the car is amazing!

Sales

Sue Heaton from Bowers always goes the extra mile she listens to what you actually need from a vehicle. .great asset to your team

Sales

Super helpful nothing was too much trouble. Tom was great and took the time to take me through everything I wanted to know about my M2.

Sales

I have purchased many BMW's from Bowkers and the experience has always been excellent. They are very customer focussed, accommodating and supportive and keep you well informed

Sales

Alison was brilliant and really helpful. The other members of the team we dealt with we're all knowledgable and eager to help.

Sales

The centre has service running through it from front of house through to the sales and support team, there was excellent communication throughout the process. Thanks to all the team

Sales

From start to finish everything was handled in a professional way , the team understood my requirements and and helped me to choose the car that was correct for me. No pressure or selling tactics at all

Sales

Our salesman Dave was extremely helpful in explaining all the controls.

Sales

Overall experience at Bowker very helpful staff first class service and attention

Sales

Courteous knowledgeable staff. Very professional.

Sales

Simon excellent. ... as were all the staff we came in contact with. (Great coffee also!)

Sales

Always have the customer in mind. Always keep you upto date and informed, can't do enough for you.

Sales

Always a pleasure to visit Bowker Preston, the staff are friendly, knowledgeable and accommodating in all aspects.

Sales

Dave was excellent, provided all the required information in a timely manor

Sales

All staff at bmw Preston are helpful and professional in all there dealings with meI am very happy with the services I receive from BMW Preston

Sales

I was never kept waiting or rushed into any decisions. Always felt like a valued customer each time I came in.

Sales

I was unsure of which vehicle to purchase, but the sales team of Megan Sellers and Simon Dickason put no pressure on either my wife or myself to rush into a decision, indeed they offered help and advice on the merits of both models we were looking at

Sales

All of the staff are so helpful and professional. The communication from Tom Aitkenhead was excellent from start to finish and helpful in every way. Chris brown and Megan were also very professional and helpful. Over all an excellent team.

Sales

I must thank Tom Aitkenhead for all his superb advice and knowledge in making my decision for selected my brand new car. Without him the process would of been a lot tougher.

Sales

The staff are always very welcoming, friendly and there is never any pressure to buy something.