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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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X Weekend

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Receptionist/Showroom Host

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BMW Help: Recalls

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MINI Sales Executive

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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BMW & MINI Technician (Preston)

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Where Next?

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Apprentice Service Advisor

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Darren Thomason

Finance Director
  • Years at the dealership 18
  • Years in the industry 19
  • Department Director
  • Hobbies Darren enjoys playing golf, watching football and also being on the board of governors for a local school!

Wayne Hyatt

Service Manager
  • Years at the dealership 1
  • Years in the industry 26
  • Department BMW Service
  • Hobbies Golf, spending time with family and eating out.

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

Aftersales Business Consultant
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 3 Months
  • Years in the industry 14
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They did exactly what they said they would do and followed it up with regular contact

Service

5 star service received from the whole team

Service

From the day I booked the car into Bowkers Preston, to the time I received the keys back was a smooth, trouble free, pleasant experience. I was made to feel like a valued customer every step of the way.

Service

Could have followed up as promised on parts requested. Would have been a five otherwise.

Service

extremely professional service- staff very knowledgable and friendly

Service

The customer service is always second-to-none. No matter what the issue, Bowker will always try and help (and always succeed). They really value customer retention and you can see that.

Service

Overall the job was to an high standard

Service

Virtually kept to your time slot allocated to my vehicle and standard and clarity of work done was good indeed.

Service

On booking the car in I was told it would be cleaned as a complementary service. The car was not touched.

Service

Very easy to deal with & car collected and delivered on time with no problems at all.

Service

From start to finish a first class service, in collecting our car from home, keeping us fully updated in progress and delivery back to us fully serviced and cleaned from top to bottom!

Service

High quality service, completed to expectations and courtesy car was useful.

Service

Disappointingly after having the car for three days when I picked it up and started the ignition the service overdue indication came on screen from the previous year. the care manager had to get the car reset .

Service

I cannot speak high enough of The Bowker people and their high attention to customer care!

Service

topservice

Service

Everything is checked put and results explained

Service

I was attended to quickly and efficiently

Service

Not overly impressed with the valeting. Windscreen was smeared internally and need cleaning at home.Boot had not been cleaned.

Service

A fantastic experience dealing with Bowker BMW, a special mention to Michelle who ensured everything went smoothly.

Service

Again I allowed 90 minutes as promised, leaving the car at 12 noon, returning at 13.30 but the car was not ready until 24.15. In every other way the service experience met my expectations.

Service

Did everything they said they would

Service

Friendly, professional service.

Service

Car was fixed. Paid my warranty excess only. Massively happy about that. Loan car did the job.

Service

Professionally completed as scheduled. Ewan is a credit to you.

Service

Professional , knowledgeable and exceptionally helpful service agent. (Ms Pearson Lee)

Service

Problem was fixed quickly with no waiting time and transport arranged to get me to/from work

Service

All the staff are so pleasant and helpful both in person and on the phone

Service

Problem resolved , kept informed throughout investigation and repair.

Service

I had no problems what so ever. You book your vehicle in and it comes back, so easy.

Service

Great communication, faults fixed.

Service

Very prompt attention and quick and thorough service

Service

everything

Service

Very happy with the service provided

Service

Sorted the problem. Car picked up and dropped off. Simple.

Service

Service advisor did not have my correct email address on record after I provided it over the phone. This resulted in my appointment date and time not being confirmed by email as informed. I rang up the next day to confirm. Staff are friendly though.

Service

Michelle, dealt with me from the beginning to the end of the experience maintaining continuity which was highly appreciated. She kept me fully informed at all stages and was friendly and professional. Well done.

Service

There was confusion over my service pack otherwise would have give 10*

Service

Brilliant service.

Service

Staff could not do enough, very professional in there job.

Service

I have e-mailed Bowker Preston with my comments on 9 May.

Service

Good service provided

Service

Absolutely clear on what needed to be done

Service

I was kept waiting too long. The car went in at 10.30 for collection around 2pm.it was 4pm before the car was ready. Fortunately I wasn't in a great hurry. Also a significant disciunt was applied aand apologies given for the delay.

Service

Good service during and following the sale

Service

Booked in for Break fliud change and MOT and was under the understanding that break fluid was covered on my SERVISE PACK only to be told that it’s was chargeable as it was the second break fluid change even though my service pack was still valid.

Service

Work was carried out on my car and completed before the expected time, enabling me to carry on with my plans for the day

Service

Efficient and effective experience, well managed and well presented

Service

Friendly and professional environment.

Service

Not offered the curtesy car ad ruquested asked for auto diesal was given manual

Service

everything went according to the plan

Service

My car was an ex BMW car which had its 1st service at under 10,000 mls & under 6 months old. This caused my '2nd' service (which was to be a 'Major' service costing circa £600) to be required after only 2½ years with less than 16,000 mls on the clock

Service

Great service

Service

Again same as first answer.

Service

Because I was quoted different prices via the telephone, internet and in person.

Service

The car was dealt with efficiently and I felt that Eoghan provided time to listen and discuss the 'symptoms' I had identified.

Service

Very flexible and very customer focussed

Service

Car serviced whilst you wait in pleasant and comfortable surroundings drinking good free coffee. After service the car is returned washed and cleaned.

Service

Generally good, though booking in etc can sometimes be difficult (I appreciate that this is because you are busy).

Service

Dealt with quickly & professionally. Made to feel valued

Service

See above. Otherwise service experience was good.

Service

The service was completed to a very high standard

Service

The whole process was efficient and pleasant

Service

They said checked the system to see if car had any updates outstanding and had recorded in service sheets that nothing was outstanding. It was only after I told them when collecting the car that there was something that another dealer had told me

Service

Courtesy given throughout, timely pick up and friendly along with video of car progressing through its service

Service

Courteous and comprehensive

Service

The service we get. We get free coffe and we're always updated.

Service

Ieuan and Michelle are always welcoming and give an efficient service.

Service

As above they have always been great to deal with and very helpful.

Service

Most motor dealers are still stuck in the 1980's (Williams BMW Manchester service Department for instance) or Audi (Bolton.....'if you want a reliable car 'son' buy Japanese'). Bowker are efficient, modern and devoid of the usual macho bravdo

Service

All would appear to be fine

Service

It was excellent.

Service

Everything went smoothly

Service

The appointment was arranged quickly and efficiently. The service took longer than we expected but this was due to a complete update being required.

Service

The work was done quickly.

Service

Best BMW Dealer I have dealt with by far. From the moment you walk in and are met by the reception staff until you meet the service department you are made to feel very special.

Service

Good price on Tyres. Friendly staff updating me on the process and offering options of the jobs carried out on the car.

Service

Polite, courteous and welcoming

Service

I asked for the car back at 3pm, the service advisor wrote 2.30pm on the sheet however I had to chase it at 4pm and got the car back at 4.45pm. As it happens I was able to rearrange my day but had I not been able to, it could have caused an issue.

Service

Excellent service & a taxi into town

Service

Very satisfactory experience.

Service

Very efficient service overall,pleasant and very informative information from the service staff

Service

Wonderful service from Bowker Preston

Sales

Again Tom Aitkenhead from Bowker preston did an amazing job keeping us in the link and making sure we was looked after. The only thing I could fault, is last time we bought a BMW from Lloyds we got a bottle of wine and chocolate :)

Sales

This has been the best experience we have had when purchasing a vehicle.

Sales

Highly satisfied with the overall package.

Sales

Alison Prowse was a very pleasant and competent advisor and managed the whole process well

Sales

Good communication and flexibility.

Sales

As mentioned above the car was purchased through Motability for my son and I and was very daunted about the whole process and if honest a little apprehensive with it being Motability , we were treated amazingly and the showroom and staff are a credit

Sales

Ben Cornwall was very approachable and his knowledgeable regarding the BMW products was second to none. I regularly purchase a new car (every eighteen months to two years) and can honestly say Ben was the best salesperson I have ever dealt with.

Sales

The dealer new all about the car in detail including the model I was looking at. The reception team, sales team handling of my enquiry, test drive, loan of a car to test, followed by constant contact with updates was very professional.

Sales

From start to finish great service 5 star well deserved!

Sales

Everything ran as smoothly as we could have hoped, and the sales service was extremely helpful.

Sales

The salesman was very good.

Sales

Outstanding customer service. My father purchased all of his cars from Bowker BMW and will continue to do the same. A very professional and organised dealership.

Sales

Because I can’t think how they could have made it any better.

Sales

professionalism

Sales

Bowkers were brilliant at sourcing the spec I required, they made the purchase process very easy and pleasant

Sales

The patience of the sales executive was second to none and he was attentive to every request

Sales

From start to finish the experience has been first class.

Sales

My contact Alison at Bowkers BMW Preston was not only friendly and informative, she came across as truly invested in making my experience perfect, I could not of asked for any better. She is a credit to Bowkers and BMW as a whole

Sales

From walking into the showrooms for the first time to leaving with my new car I was treated with courtesy and made to feel like I mattered as a customer. Tom was passionate and knowledgeable about the car he was selling and helped make the experience

Sales

Centre very professional and staff were great.

Sales

Sue couldn’t do enough to help. Answered any queries quickly and I was never rushed through the process.

Sales

Seeing the car i traded in on a used car lot two days later still with my private plate on it! Not acceptable!

Sales

Very professional