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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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THE NEW BMW X5

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INTRODUCING… THE 8

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BMW Help: Recalls

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Where Next?

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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BMW Summer Event

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Chris Brown

Retail Sales Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Finance

Ben Cornwell

BMWi Specialist
  • Years at the dealership 5
  • Years in the industry 5
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

Assistant Service Manager
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 18 Months
  • Years in the industry 15
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Nick Jones

New Car Sales Executive
  • Years at the dealership 6 Months
  • Years in the industry 6
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 10
  • Department New Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Had to wait nearly 30 mins for a 90 min fast service

Service

Been taking my old bmw to Bowker for over 10 year i always get good service

Service

The car went in for a major service under the service pack. Everything was done on time without hassle and the car was valeted before collection. The courtesy car was good. Couldn't really ask for more.

Service

Staff excellent couldn't be more obliging

Service

It's the first time I've used Bowker having used Bateman Lakeland BMW for the past 18yrs. I was happy that the service still had a personal touch.

Service

the survey says it all completely satisfied

Service

The experience was great and importantly the price was competitive.

Service

Very happy with the service provided

Service

All my questions were answered quickly and I was made to feel special which was genuine.

Service

Helpful staff Test drive on new z4 Well explained

Service

Completed in accordance with booking dialogue.

Service

Kept me informed

Service

Smooth service (and MOT) - courtesy car was fine and service completed on time.

Service

Good service, friendly staff

Service

Did a full health check even though I went in with only a query regarding the thermostat.

Service

Everyone we came into contact with was helpful and pleasant.

Service

Car came back clean,and I have a service pack so I don't need to pay for servicing,which nobody likes to do,especially when 3 cars needed doing this month.

Service

happy with the service although still a bit on the expensive side

Service

On this occasion very little work required. Initially was expecting to do brake discs after previous years warning, after a mixed message saying needed discs & pads. Then told neither needed. So have had some minor communication problems

Service

Staff are helpful and polite

Service

The car was serviced and cleaned (the screen inside wasn't which was a surprise). The report you now provide after the service with a RAG status is very useful and a great idea.

Service

They completed the service as stated and also carried out ancillary safety checks to ensure the perfect performance of my car

Service

One telephone call to Bowker Preston to discuss problem with car hesitating at low revs. Car booked in, loan car arranged and car repaired in one day and also a full VHC report completed.

Service

Job carried out on time, no hassle.

Service

Pricey

Service

Looked after very well by reception staff,car was ready within the time stated(first service) comfortable area to wait.

Service

Made to feel welcome

Service

The staff really make you feel welcome

Service

I mentioned some rust on the external part of the wheel hub but apparently this couldn't be dealt with under the end of warranty check

Service

I had complete satisfaction from start to completion

Service

Great to deal with

Service

Good communication, work all completed in a timely manner, courtesy car provided, friendly and attentive staff.

Service

Full explanation given and again extremely efficient staff

Service

From the moment I arrived I received a warm welcome and a smile. The staff are great a Bowker and always willing to go the extra mile to make my experience as good as possible. Great Service, thank you.

Service

For the same reasons I would recommend them

Service

I believe the BMW camera may have been disconnected during service (has been previously) -and when reconnected it appears that the GPS is not resetting to current time (1 hour out).

Service

All my needs were met

Service

I'm satisfied with the service I'm not happy with the total cost

Service

Couldn't ask for more a pleasure to deal with from the first phone call to paying the bill it was even cheaper then quoted which was nice

Service

allways good at Bowker Preston

Service

I had to wait a little longer than normal but they kept me updated

Service

Bowker Preseton have been very easy to deal with.

Service

Would have been 5 but car had a slow puncture albeit quickly remedied.

Service

Good communication, clarity in work carried out.

Service

Staff were helpful and friendly and explained everything well

Service

Use of technology to give customers waiting for a car progress information would be helpful. Also the option to email receipts and information on the condition of a car after servicing etc would be welcomed by customers like me.

Service

No reason to complain

Service

Bowker BMW Preston still haven't addressed one fault on my car that has been ongoing now for nearly 12 months, I will never use this dealership again, this after being a loyal customer for the last 10 years.

Service

Arrived at 8.25 and told job would take an hour. Took over 2 hours

Service

I'm a customer of more than 23 years, I like the family feeling that Bowker presents & too the expertise & professionalism throughout.

Service

Both problems were dealt with efficiently and I was particularly pleased with the secondary fault noticed and rectified in the same visit to Bowker's

Service

Service and MOT done quickly and efficiently

Service

Car was serviced on time. Staff communicated well.

Service

Could have helped me with return taxi

Service

Disappointing delay in getting the part meant I was without the vehicle for almost 3 days with no courtesy car!

Service

I'm still waiting to hear back about a potential warranty issue. Have rung and left a message for the service advisor twice and he still hasn't rung back, even to say there is no news yet.

Service

We waited and the seats etc were comfortable and the service completed in one and a half hours.

Service

Confusion over my service pack coats, and whether they actually covered the total price of service. Still awaiting response from Bowker service team.

Service

Score reflects the overall experience. Nothing more Bowker at Preston could have done.

Service

A very professional company

Service

They are very professional are what they do.

Service

Always very professional

Service

It's expensive!

Service

Very helpful staff. Kept well informed

Service

They did everything they said they would

Service

very good

Service

Appointment was easy to make with service team, I received several reminders of the appointment and was greeted on arrival professionally by a member of the team. Service took 90 minutes to complete.

Service

as above

Service

Staff are courteous, professional and efficient

Service

The lady I felt with was excellent called me back as promised

Service

Repair is a bodge

Service

There were no negatives from this visit.

Service

I had difficulty parking, however a member of staff immediately offered to park the car for me. Within moments of my booking in I was seen. The car was taken for service and MOT. I was kept informed of progress and the outcome.

Service

Always welcomed at Bowker's and made to feel special. Everything explained fully, a nice courtesy car and my car given back to me washed and vacuumed

Service

Service personnel were all helpfull and nice to deal with

Service

Booking in was fine

Service

It achieved some of the requirements, but failed on others.

Service

Swift clean efficient

Service

Excellent speedy service

Service

No issues with the service provided

Service

Car was not washed

Service

Professional and prompt service. Rapid response to the problem.

Service

Previous vehicle clean, engine bay got ingress of dirt from cleaning vehicle. Had asked if they could clean engine bay after my booked in service. Whilst it was noted when booked in. Sadly it was in the same condition when I collected vehicle.

Service

Did what they said in the time alloted

Service

Plenty of stock to understand models and options. Well explained. Final finish on the car left a few streaks and micro scratches but team were quick to pro-actively address when spotted.

Sales

This is the third car I have purchased from Bowker BMW at Preston. The sales staff and finance staff were excellent. They listened to my needs and there was no pressure sales. I appreciated the time given to ensure I got the right car and deal for me

Sales

as stated in question 1. really pleasant purchasing experience

Sales

Excellent service from the sales Executive from the start of the enquiry to final handover of the vehicle.

Sales

The car bonnet was open on the passenger side and was told by the car to stop all the way home for 9 miles, I couldn't close it till I got home I was tried to be charged twice for my boot floor cover. The reverse camera is set to dark to use.

Sales

This remains one of the most pleasant buying experiences that I've made so far to date.. Alison was extremely amenable and the communication was excellent from Bowkers Preston.

Sales

I received excellent service at the BMW centre during the purchase of my car.

Sales

Always made to feel welcome and well looked after by all staff

Sales

This is the third car I have purchased from Alison Prowse, we have always been truly satisfied with her exceptional customer service. She always puts us at ease and makes purchasing a new car a absolute pleasure.

Sales

A totally professional service throughout the purchase and delivery of my new car which was immaculate upon collection. My thanks go to Alison, Megan, John, Ben and Jack for a smooth, efficient and professional transaction.

Sales

A few minor issues occurred due to a London based BMW dealer letting down the Preston dealership regarding transfer of a BMW X3. These problems were overcome by the dealership and I was kept informed throughout.

Sales

Purchase of the car was very good, I have not yet taken delivery.

Sales

Simon Dickason the sales man who sold the car to me is pleasant to deal with sold the last car to me as well, I built the car I wanted with his help if I buy another in the future it will be with him and Bowker at Preston

Sales

Tom made the whole process painless.

Sales

Personal service level and communication very good

Sales

Tom Aitkinhead was very Friendly and very helpful

Sales

Tom listened to my requirements and delivered on promises